Field Service Engineer – Gas Heating (N & NW) + Van

Vaillant Group Belgium; Greater London; Presencial; GBP 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Generous pension scheme

Death in service

Private health care (subsidised)

Descripción de la vacante

Vaillant Group U.K. Ltd is seeking a Field Service Engineer to service and repair Vaillant products across N and NW postcodes, based in London. You will investigate faults on breakdowns and carry out system work repairs, while delivering outstanding customer service.

Applicants must hold CCN1, HTR1, CENWAT1 and LPG ACS gas certificates, with a flexible, customer-focused approach and good IT skills. Full-time role with company van and ongoing training provided.

Formación

• Must hold CCN1, HTR1, CENWAT1 and LPG ACS gas certificates.
• Preferably live in postcode area N or NW.
• Strong customer service and IT skills are essential.

Responsabilidades

• Carry out servicing and repairs on Vaillant Group brand products.
• Fault finding on breakdown call outs and system work repairs.
• Provide customer service excellence at every opportunity.
• Work towards KPIs to support the Sales Department.
• Follow procedures and processes as set by Field Service and support Field Sales initiatives.

Conocimientos

CCN1

HTR1

CENWAT1

LPG ACS

Descripción del empleo

Vaillant Group U.K. Ltd is seeking a Field Service Engineer to service and repair Vaillant products across N and NW postcodes, based in London. You will investigate faults on breakdowns and carry out system work repairs, while delivering outstanding customer service.

Applicants must hold CCN1, HTR1, CENWAT1 and LPG ACS gas certificates, with a flexible, customer-focused approach and good IT skills. Full-time role with company van and ongoing training provided.