Field Service Engineer – Coffee Equipment Specialist

Costa Coffee; Manchester; On-site; GBP 32,805 - 40,095; Full time

Benefits offered by this job

Access to Coca-Cola share scheme

Up to 10% annual bonus

High spec Ford van for personal use

50% discount on food and drinks

Smart pension matched up to 10%

Costa Financial Support Fund

Job summary

Costa Coffee is looking for a Field Service Engineer based in West Manchester, offering a salary of £36,450 per annum. The successful candidate will maintain Costa Express equipment and provide excellent customer service. Responsibilities include diagnosing faults, communicating effectively with partners, and ensuring equipment operates efficiently. Ideal candidates are agile workers with experience in mechanical or electrical engineering roles. Costa Coffee offers various perks, including a share scheme and annual bonus.

Qualifications

• Experience in electrical or mechanical engineering role.
• Agile worker capable of efficient operations.

Responsibilities

• Diagnose faults to repair or replace equipment.
• Provide first-class customer service for partners.
• Communicate issues and solutions effectively.

Skills

Experience using service equipment

Problem-solving skills

Customer service

Ability to remain calm under pressure

Job description

Costa Coffee is looking for a Field Service Engineer based in West Manchester, offering a salary of £36,450 per annum. The successful candidate will maintain Costa Express equipment and provide excellent customer service. Responsibilities include diagnosing faults, communicating effectively with partners, and ensuring equipment operates efficiently. Ideal candidates are agile workers with experience in mechanical or electrical engineering roles. Costa Coffee offers various perks, including a share scheme and annual bonus.