Field Service Engineer – Coffee Machines & Vans

Costa Coffee; Rugby; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Discretionary bonus

Van for business and personal use (opt

50% discount on Costa items

Smart pension 10% matched

Costa Financial Support Fund

Job summary

Costa Coffee is recruiting a Field Service Engineer for Rugby areas, offering a starting salary from £36,450 per year. The role involves maintaining Costa Express equipment, diagnosing faults, and delivering excellent customer service to partners.

A background in electrical or mechanical engineering and an agile, responsive approach are essential. The position includes a company van (optional) and a strong benefits package.

Qualifications

• Experience using service equipment in electrical or mechanical engineering roles.
• Ability to diagnose faults and repair/replace equipment.
• Good communication and customer service skills.

Responsibilities

• Diagnosing faults to repair or replace Costa Express equipment.
• Communicating issues and solutions through escalation points.
• Providing first-class customer service to Costa partners.

Skills

Electrical engineering

Mechanical engineering

Agile working

Job description

Costa Coffee is recruiting a Field Service Engineer for Rugby areas, offering a starting salary from £36,450 per year. The role involves maintaining Costa Express equipment, diagnosing faults, and delivering excellent customer service to partners.

A background in electrical or mechanical engineering and an agile, responsive approach are essential. The position includes a company van (optional) and a strong benefits package.