Field Service Engineer – Coffee Equipment & Customer Impact

Costa Coffee; Doncaster; Presencial; GBP 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Share scheme

Annual discretionary bonus

Company van (optional)

Staff discounts 50%

Smart pension 10%

Financial support fund

Descripción de la vacante

Costa Coffee is seeking a Field Service Engineer to cover the Doncaster area. You’ll diagnose faults on Costa Express equipment, repair or replace components, and ensure machines keep customers caffeinated and happy.

Applicants should have electrical or mechanical engineering experience, a calm, customer‑focused approach, and be comfortable working with service equipment. The role includes a 37.5 hour week, weekend rotation, training through City & Guilds programmes, and a benefits package

Formación

• An agile worker with experience using service equipment in an electrical or mechanical engineering role.
• An efficiency expert ready to keep our equipment operating effectively.
• A people person who can stay calm under pressure.

Responsabilidades

• Diagnosing faults to repair or replace the equipment that keeps customers enjoying their coffee
• Communicating issues, problems and solutions through escalation points
• Serving up smiles with first-class customer service for our partners

Conocimientos

Electrical engineering

Mechanical engineering

Customer service

Descripción del empleo

Costa Coffee is seeking a Field Service Engineer to cover the Doncaster area. You’ll diagnose faults on Costa Express equipment, repair or replace components, and ensure machines keep customers caffeinated and happy.

Applicants should have electrical or mechanical engineering experience, a calm, customer‑focused approach, and be comfortable working with service equipment. The role includes a 37.5 hour week, weekend rotation, training through City & Guilds programmes, and a benefits package