Coffee Equipment Field Service Engineer - Exeter Area

Costa Coffee; Exeter; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Coca‑Cola share scheme

Annual discretionary bonus

High spec company van

50% discount on Costa foods and drinks

Smart pension up to 10% matched

Costa Financial Support Fund

Job summary

Costa Coffee is recruiting a Field Service Engineer to cover the Exeter area. You will diagnose faults, repair or replace Costa Express equipment, and maintain excellent customer service for our partners.

This role requires hands-on electrical or mechanical engineering experience and a calm, efficient approach to problem solving. The role offers development through Costa’s training programmes and a company van (optional) with a strong emphasis on delivering quality service across postcodes

Qualifications

• Experience working with service equipment in an electrical or mechanical engineering role.
• Ability to diagnose faults and repair or replace equipment.
• Strong customer service mindset and communication skills.

Responsibilities

• Diagnosing faults to repair or replace Costa Express equipment.
• Communicating issues and solutions through escalation points.
• Providing first-class customer service to partners.

Skills

Electrical experience

Mechanical experience

People skills

Job description

Costa Coffee is recruiting a Field Service Engineer to cover the Exeter area. You will diagnose faults, repair or replace Costa Express equipment, and maintain excellent customer service for our partners.

This role requires hands-on electrical or mechanical engineering experience and a calm, efficient approach to problem solving. The role offers development through Costa’s training programmes and a company van (optional) with a strong emphasis on delivering quality service across postcodes