Field Service Engineer – ATM & Self-Service (Vehicle)

Pyramid Search & Selection; Hounslow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Company pension scheme

2 x salary life assurance

Refer a Friend scheme

Employee Assistance Programme

Job summary

Pyramid Search & Selection is seeking a Field Service Engineer to support customers across Hounslow and surrounding areas. You will service and repair self-service devices including ATMs, kiosks, and vending machines.

Ideal candidates have hands-on hardware experience, enjoy fieldwork, and can work independently while delivering high-quality customer service. A company vehicle, pension scheme, life assurance and additional benefits are provided.

Qualifications

• Experience working on self-service devices, ATMs, or related hardware.
• Experience with Windows-based software is advantageous.
• Full UK driving licence is essential.

Responsibilities

• Maintain and repair hardware on customer sites, primarily ATMs.
• Diagnose system problems quickly and repair.
• Respond to hardware issues on site and keep customers informed.
• Coordinate with logistics to order parts and with subcontractors when needed.
• Suggest improvements to service, reliability and performance.
• Work on rota shifts and comply with SLAs.

Skills

Self-service hardware

Windows OS

Customer-facing

Driving licence

Job description

Pyramid Search & Selection is seeking a Field Service Engineer to support customers across Hounslow and surrounding areas. You will service and repair self-service devices including ATMs, kiosks, and vending machines.

Ideal candidates have hands-on hardware experience, enjoy fieldwork, and can work independently while delivering high-quality customer service. A company vehicle, pension scheme, life assurance and additional benefits are provided.