ATM Field Service Engineer – Mobile, Training & Growth

Pyramid Search & Selection; Sunbury-on-Thames; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company vehicle

Company pension scheme

2x salary life assurance

Refer a Friend scheme

Employee Assistance Programme

Job summary

Pyramid Search & Selection is assisting a leading ATM industry client in recruiting a Field Service Engineer to cover Hounslow and surrounding areas. You will travel daily, service and repair self-service devices at banks, supermarkets and stores, with a company van, laptop, phone and training provided to work autonomously.

The successful candidate will have hands-on hardware experience, a full UK driving licence, and a flexible approach to work.

Qualifications

• Hands-on hardware experience on self-service machines, ATMs, or similar hardware.
• Experience with Windows-based software is advantageous.
• Previous customer-facing experience and ability to meet SLAs.

Responsibilities

• Maintain/repair hardware on customer sites (ATMs, kiosks, vending, etc.).
• Diagnose and fix issues; respond to hardware problems promptly.
• Liaise with customers professionally in high-pressure situations.
• Coordinate with logistics to ensure parts availability and updates.
• Collaborate with subcontractors as needed to resolve issues.
• Suggest improvements to service, reliability and performance.

Skills

Self-service / ATM hardware

Windows software

Customer facing

UK Driving License

Job description

Pyramid Search & Selection is assisting a leading ATM industry client in recruiting a Field Service Engineer to cover Hounslow and surrounding areas. You will travel daily, service and repair self-service devices at banks, supermarkets and stores, with a company van, laptop, phone and training provided to work autonomously.

The successful candidate will have hands-on hardware experience, a full UK driving licence, and a flexible approach to work.