Field Service Engineer

Millbrook Group Ltd; Sleaford Moor; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

On-call payments

33 days holiday

Company pension

Life assurance

Rewards scheme

Résumé du poste

Millbrook Healthcare is seeking a Field Service Engineer to join the team in Sleaford. You will deliver, repair, service and maintain wheelchairs across Lincolnshire, in patients’ homes, care homes, or hospital settings.

This role requires practical tool use, a full UK driving licence, and strong customer service with an empathetic approach. Training is provided along with a competitive benefits package.

Qualifications

• Confident user of bench and/or hand tools.
• Warehouse experience desirable but training provided.
• Strong customer service with empathetic approach.
• Can-do attitude with natural engineering/fault finding abilities.
• Must have held a full UK driving licence for at least 3 years.

Responsabilités

• Deliver, repair, service and maintain manual and powered wheelchairs and accessories across Lincolnshire.
• Complete paperwork for repairs and servicing, recorded daily with handheld scanners.
• Assist with warehouse duties including annual and interim stock takes.
• Communicate with service users with empathy.

Connaissances

Hand tools

Bench tools

Customer service

Empathy

Can-do attitude

Fault finding

Full UK driving licence

Outils

Handheld scanners

Description du poste

We are currently looking for a Field Service Engineer to join the team within ourSleafordWheelchair Services.This position plays a crucial role in helping to transform the lives of those in need.

We are a fast growing business and leading provider of Healthcare Service solutions including Wheelchair Services. We work closely with NHS and Social Care Organisations providing a complete outsourced wheelchair service that significantly reduces costs, delivers better quality and an enhanced patient experience.

You will deliver, repair, service and maintain both manual and powered wheelchairs and accessories for our service user's across Lincolnshire, whether that be in their own home or other associated location such as care homes and hospital settings. You will complete associated paperwork concerning repairs and servicing, accurately recording on a daily basis using handheld scanners. This role may also require you to assist with warehouse duties including annual and interim stock takes as necessary.

About you:

• - A confident user of bench and/or hand tools
• - Warehouse and wheelchair experience highly desirable but not essential as training will be provided
• - Strong customer service skills with an empathetic approach
• - Can do attitude with natural engineering/fault finding abilities
• - You must have held a full UK driving licence for at least 3 years

What can we offer you?

• - £26,436 plus on call payments
• - Monday to Friday 8:00am to 5:00pm
• - Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
• - Company Pension Scheme
• - Life Assurance
• - A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success.

• Care and respect for our colleagues and service users
• Accountable and proud
• Ready to learn and grow
• Enhance our service users’ lives
• Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to a DBS disclosure, satisfactory references and Social Media Screening.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.