Field Service Engineer - Wakefield

Handicare Stairlifts UK; Wakefield; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Company vehicle with private use

Contributory pension

Life assurance (3x)

Flexible benefits platform (healthcare

gym membership and high-street-disount

Employee Assistance Programme

Fully funded training and continuous开发

Career progression opportunities

Job summary

Handicare Stairlifts UK is seeking a Field Service Engineer to cover the Wakefield area. The role is hands-on, requiring you to install, service and repair stairlifts in customers’ homes with a focus on delivering a professional customer experience.

You will manage your own workload, plan your day, and travel within your region. A full, clean UK driving licence is required, and you’ll participate in a 1-in-4 on-call rota with extra pay for call-outs.

Qualifications

• Experience in a hands-on, practical role with tool use.
• Exposure to electrical work, joinery, mechanical tasks or installation-based work.
• Strong work ethic and drive to succeed.
• Ability to manage own time and plan your day.
• Customer-focused with good communication and professional manner.
• Confident working alone but able to be part of a team.
• Flexible attitude, willing to work overtime and on-call.
• Full, clean UK driving licence.
• Good local or regional geographic awareness.

Responsibilities

• Install, service and repair stairlifts in customers’ homes.
• Manage your own workload and deliver a positive customer experience.
• Travel within your region on a daily basis.
• Participate in a 1-in-4 on-call rota with on-call payments.

Skills

Hands-on

Tools use

Time management

Customer focus

Independence

Communication

Tools

Hand tools

Job description

We're recruiting a Field Service Engineer to join our team, covering the Wakefield area.

You don't need to come from a traditional engineering background to succeed here. This role is ideal if you've worked in a hands-on, practical environment and are comfortable using tools, fault-finding and working independently. Experience involving electrical work, joinery, mechanical tasks or installation-based roles is beneficial and full training is provided.

You’ll spend your day installing, servicing and repairing our stairlifts in customers’ homes. Just as important as technical ability is your drive to do a great job, manage your own workload and deliver a positive, professional customer experience.

This is a role for someone who enjoys owning their day, planning their time effectively and pushing themselves to succeed. A full, clean driving licence is required as you'll be travelling within your region, and you'll take part in a 1-in-4 on-call rota, with additional payments for call-outs.

Schedule

• Monday to Thursday: 8:00am - 4:30pm
• Friday: 8:00am - 3:30pm
• Weekend availability
• 1 in 4 on-call rota for evenings and weekends (paid if called out)

To be successful in this role, you'll need:

• Experience in a hands-on, practical role, comfortable using tools and working in customers’ environments
• Exposure to electrical work, joinery, mechanical tasks or installation-based work (advantageous but not essential - full training provided)
• A strong work ethic and drive to succeed, with the motivation to maximise performance and earnings
• The ability to manage your own time effectively, plan your day and work independently
• A customer-focused approach, with good communication skills and a professional manner
• Confidence working alone while also being part of a wider team
• A flexible attitude, including willingness to work overtime and take part in an on-call rota
• Full, clean UK driving licence
• Good local or regional geographic awareness

What’s in it for you

This role offers strong earning potential for people willing to put the effort in.

With overtime and performance, a very realistic OTE of £35 - 40k is achievable, and top performers regularly earn more. You decide how far you want to push your earnings.

Your package includes:

• Consistent overtime opportunities to significantly increase earnings
• Company vehicle with private use
• Company contributory pension and 3x life assurance
• Flexible benefits platform, including healthcare, gym membership and high-street discounts
• Employee Assistance Programme for you and your family
• Fully funded training and continuous development
• Career progression opportunities across Handicare and the wider Savaria Group

We welcome applications from people of all backgrounds and are committed to an inclusive and accessible recruitment process. If you need any adjustments to support you through the application process, please let us know.

Unfortunately, we're unable to offer UK work sponsorship at this time, so applicants must already have the right to work in the UK.