Field Service Engineer

Hunter Selection; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Car allowance

25 days holiday

Healthcare cashback

Company pension

Product training

Career progression

Job summary

Hunter Selection is seeking a skilled Field Service Engineer to install, service, repair and support high-value aesthetic laser systems across the UK. The role offers autonomy, diverse travel requirements, and occasional international training opportunities.

The successful candidate will have proven field service experience with laser/medical technology, strong fault-finding skills, and excellent customer-facing communication. A valid UK driving licence and willingness to travel are essential.

Qualifications

• Proven field service engineering experience on laser/medical equipment.
• Strong electrical and electronic fault-finding abilities.
• Excellent customer-facing communication skills.
• Full UK driving licence.
• Based in the South of England with UK travel.

Responsibilities

• Installation and commissioning of aesthetic laser systems.
• Planned preventative maintenance and servicing.
• Fault finding, diagnostics, and repair of complex electro-mechanical equipment.
• Providing customer training and technical support.
• Managing service reports and documentation.
• Building strong relationships with customers and clinical users.
• Working closely with internal support, applications, and commercial teams.
• Supporting continuous improvement initiatives as the UK operation grows.

Skills

Electrical fault-finding

Customer-facing communication

Job description

Field Service Engineer

Salary: £50,000 - £60,000 + Car Allowance + Benefits

Location: South of England - UK-Wide Travel Required

The Company

Our client is a globally recognised leader in advanced aesthetic technology, renowned for developing cutting-edge laser-based solutions used by healthcare professionals and aesthetic practitioners worldwide. With a strong international presence and an outstanding reputation for innovation, quality, and customer support, they continue to invest heavily in their people, products, and future growth.

As part of an exciting period of expansion, they are looking to appoint a Field Service Engineer to support their growing UK customer base. This is a newly created role, providing a unique opportunity to shape and develop the position while becoming a key part of the company's future success.

The Role

As a Field Service Engineer, you will be responsible for the installation, maintenance, repair, and technical support of high-value aesthetic laser systems across the UK. You will work closely with customers, ensuring equipment operates to the highest standards while delivering exceptional levels of service.

This role offers significant autonomy and variety. Some weeks will involve extensive travel and multiple customer visits, whilst others may be quieter, making flexibility and adaptability essential.

Occasional international travel may also be required for training and support activities.

Responsibilities

• Installation and commissioning of aesthetic laser systems
• Planned preventative maintenance and servicing
• Fault finding, diagnostics, and repair of complex electro-mechanical equipment
• Providing customer training and technical support
• Managing service reports and documentation
• Building strong relationships with customers and clinical users
• Working closely with internal support, applications, and commercial teams
• Supporting continuous improvement initiatives as the UK operation continues to grow

About You

We are keen to speak with experienced field service engineers who have worked within laser technology, medical devices, or other highly technical customer-facing environments.

Ideal backgrounds include:

• Aesthetic laser systems
• Ophthalmic laser systems
• Medical laser equipment
• Medical device field service
• Optical, photonics, or laser technologies

Requirements

• Proven experience as a Field Service Engineer
• Strong electrical and electronic fault-finding abilities
• Experience working on laser-based or medical technologies is highly desirable
• Excellent customer-facing and communication skills
• Full UK driving licence
• Based in the South of England
• Willingness to travel extensively throughout the UK
• Flexibility to accommodate varying workloads and travel schedules
• Ability to travel internationally when required

Package

• £50,000 - £60,000 basic salary
• Car allowance
• 25 days holiday plus bank holidays
• Healthcare cashback scheme
• Company pension
• Comprehensive product training
• Genuine opportunity to influence and develop a newly created position
• Long-term career progression within a growing global organisation

Code: INDSNS

We are an equal opportunity employer. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.