Field Service Coordinator

Rise Technical Recruitment Ltd; Leeds; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Specialist training

Technical progression

Company benefits

Job summary

Rise Technical Recruitment Ltd is seeking a Field Service Coordinator in Leeds to manage the day-to-day workloads of its field engineers. The role focuses on coordinating schedules, prioritising service tasks and keeping customers informed of progress.

Ideal candidates will have experience scheduling engineers in an engineering or industrial service setting, with strong planning and communication skills and familiarity with CRM/ERP or service management systems.

Qualifications

• Experience coordinating field service engineers and scheduling service work.
• Background within an engineering or industrial service environment.
• Strong planning and communication skills.
• Confident using CRM, ERP or service management systems.

Responsibilities

• Plan and coordinate field service engineers' schedules and daily workloads.
• Prioritise service work and adjust engineer schedules as requirements change.
• Track job progress, maintain accurate service records and support KPI reporting.
• Liaise with engineers, internal departments and customers to keep service visits on track.

Skills

Field coordination

Scheduling

Planning

Communication

CRM/ERP

Tools

CRM software

ERP software

Service management systems

Job description

Field Service Coordinator

£38,000 - £40,000 + Specialist Training + Technical Progression + Company Benefits

Ideally Located: Leeds, Horsforth, Bradford, Pudsey, Otley, Wetherby, Headingley, Shipley

Are you an experienced Field Service Coordinator with a background in coordinating engineers within an engineering or industrial service environment, looking to join a growing business with long-term stability and development opportunities?

This is a fantastic opportunity to join an expanding organisation at an exciting stage of its growth. The business is continuing to invest in its Service function, with a focus on coordinating field engineering resources, improving operational efficiency and supporting future expansion.

As part of its continued growth, the company is now looking to appoint a Field Service Coordinator to coordinate the day-to-day workload of its field service engineers and keep service work organised and on track.

In this role, you will coordinate engineer schedules, prioritise service requirements and monitor work through to completion. Working closely with engineers and internal teams, you will respond to changing priorities and keep customers informed about planned service visits and job progress.

The role would suit an organised and proactive coordinator with experience scheduling engineers and managing service workloads within an engineering environment. You will be comfortable balancing competing priorities and keeping field service activity running smoothly.

The Role:

• Plan and coordinate field service engineers' schedules and daily workloads


• Prioritise service work and adjust engineer schedules as requirements change


• Track job progress, maintain accurate service records and support KPI reporting


• Liaise with engineers, internal departments and customers to keep service visits on track

The Person:

• Experience coordinating field service engineers and scheduling service work


• Background within an engineering or industrial service environment


• Strong planning and communication skills, with the ability to manage changing engineer workloads


• Confident using CRM, ERP or service management systems

Field Service Coordinator, Engineering Service Coordinator, Field Service, Simpro, Insphire, Service

Reference Number: BBBH280203

We are an equal opportunities company and welcome applications from all suitable candidates.