Field Service Coffee Equipment Engineer

UCC Coffee; Lisburn; On-site; GBP 32,000 - 44,000; Full time

Job summary

UCC Coffee in Lisburn is seeking a field service technician to repair and maintain coffee equipment on customer sites across a wide geographic area.

You will diagnose faults, perform preventative maintenance and ensure equipment is set up to the highest standards, prioritising first-time fixes and excellent customer service. Safety and accurate documentation are essential throughout every visit.

Qualifications

• Experience repairing and maintaining coffee equipment.
• Ability to perform fault finding and diagnosis.
• Willingness to travel to customer sites across a broad geographic area.

Responsibilities

• Carry out coffee equipment repair and preventative maintenance.
• Service equipment to a high standard, with safe handling.
• Ensure correct equipment setup per specification for first-time fix.
• Collaborate with central call centre and inform customers to keep them updated.
• Adhere to health and safety procedures and undertake risk assessments.
• Complete online job sheets, time sheets and documentation before leaving premises.
• Keep tools, equipment and vehicles in good order and report faults daily.
• Manage spare parts stocks via handheld unit and replenish stock accordingly.

Skills

Customer service

Problem solving

Electrical background

Mechanical background

Safety compliance

Job description

UCC Coffee in Lisburn is seeking a field service technician to repair and maintain coffee equipment on customer sites across a wide geographic area.

You will diagnose faults, perform preventative maintenance and ensure equipment is set up to the highest standards, prioritising first-time fixes and excellent customer service. Safety and accurate documentation are essential throughout every visit.