Field Service Engineer - Coffee Equipment & On-Site Tech

Liquidline; England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 Days Annual Leave + Bank Holidays

Long Service Annual Leave Entitlement

Candidate Referral Program

Company Bonus Scheme

Enhanced Sick Pay

Enhanced Parental Leave

Salary Sacrifice Pension Scheme

Life Assurance & Income Protection (UK

HSF Health Plan

YuLife Wellbeing Platform

Employee Assistance Programme

Lunch on Liquidline

Job summary

Liquidline is seeking a self-driven Field Service Engineer based in the UK to install, repair and service coffee equipment, water systems and related machinery on customer premises.

You will be responsible for high-quality service, fault finding, preventative maintenance, and keeping customers informed throughout each job. The role requires technical know-how and a proactive approach to problem solving within a dynamic team.

Qualifications

• Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management.

Responsibilities

• The delivery of exceptional customer service through the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times.
• Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue.
• Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required
• Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away
• Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
• Adhere to Health and Safety procedures, bringing any risks to the attention of the company management.

Skills

Bean to Cup

Billi systems

electronics

POU coolers

plumbing

vending machines

filtration

barista/coffee quality

installation

project management

Job description

Liquidline is seeking a self-driven Field Service Engineer based in the UK to install, repair and service coffee equipment, water systems and related machinery on customer premises.

You will be responsible for high-quality service, fault finding, preventative maintenance, and keeping customers informed throughout each job. The role requires technical know-how and a proactive approach to problem solving within a dynamic team.