Night Water Network Technician: Leak Detection & DMA Expert

South East Water; Maidstone; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

Holiday entitlement

Flexible leave

Volunteering days

Cycle to work

Health plan

Life assurance

Wellbeing benefits

Job summary

South East Water in Maidstone seeks a Network Technician (Nights) to manage the mains network, perform leakage surveys, and support nighttime operations to ensure continuous water delivery. You will use GIS and Maximo, supervise contractors, and liaise with customers on supply issues.

The role covers on-site night work with a 5-on, 4-off rota, including risk assessments, data capture, and regulatory compliance. A clean driving licence and strong customer service are essential.

Qualifications

• Good standard of secondary education and able to demonstrate a good standard of numeracy and literacy skills.
• National Water Hygiene (provided by the business).
• Full, clean driving licence.
• Strong Customer Service Skills.
• Ability to work effectively alone with minimal supervision at night, often outdoors in all weather conditions.
• Proficiency in accessing, data entry and understanding of work management systems such as GIS.
• Experience in the utilities/infrastructure industry (preferably the water industry).
• Experience in handling customer complaints or queries.
• General knowledge of water distribution, including plumbing and leakage detection practices and common tools.

Responsibilities

• Perform essential network activities such as mains shutdowns, including carrying out risk assessments and interruption reports.
• Investigate and locate hidden leaks utilising specialised equipment (e.g. correlators) and leakage detection techniques (e.g. step testing).
• Undertake network validation, pressure zonal tests and flow tests activity to ensure the integrity of network DMAs.
• Undertake repair and maintenance activity on network leakage assets, such as pressure reducing valves, district meters and data logging equipment.
• Accurately collect, record, or correct network asset data and details of all work completed, utilising systems like Maximo and GIS.
• Supervise contractors working on the distribution network, which includes creating work order requests for contractor response.
• Conduct flushing activity and perform water sampling in line with regulatory guidelines.
• Liaise with and assist customers regarding supply pipe leaks and plumbing issues.
• Coordinate with internal staff on night team activities and leak repairs.

Skills

Leakage detection

Night shift work

Network operations

Data entry

GIS systems

Customer service

Diagnostics

Mechanical/repair

Education

National Water Hygiene

Tools

Maximo

GIS

Correlators

Job description

South East Water in Maidstone seeks a Network Technician (Nights) to manage the mains network, perform leakage surveys, and support nighttime operations to ensure continuous water delivery. You will use GIS and Maximo, supervise contractors, and liaise with customers on supply issues.

The role covers on-site night work with a 5-on, 4-off rota, including risk assessments, data capture, and regulatory compliance. A clean driving licence and strong customer service are essential.