Field Multi-Trade Technician – Emergency Repairs

Southern Housing; Easthampstead; On-site; GBP 30,000 - 42,000; Full time

Job summary

Southern Housing is seeking skilled Multi Traders to join our Direct Services team. You will perform a wide range of repairs in residents’ homes, managing workloads efficiently and delivering first-time fixes.

The role is field-based with a 24-hour emergency call-out rota, and you will work collaboratively to ensure high resident satisfaction. You will hold relevant trade qualifications, have strong health & safety knowledge, and be able to diagnose faults while communicating clearly with

Qualifications

• Direct Labour Service or similar repairs environment experience with customer satisfaction at heart.
• Trade qualifications (City & Guilds or NVQ Level 2/3) or equivalent across trades.
• Experience delivering repairs across multiple trades.
• Strong knowledge of health and safety legislation and building regulations.
• Ability to diagnose faults and deliver a first-time fix where possible.
• Excellent communication and interpersonal skills with residents, including vulnerable individuals.
• Flexible, proactive approach and strong team mindset.
• Willingness to work evenings/weekends with notice and participate in 24-hour on-call rota.
• Full UK driving licence with ≤6 points and at least two years driving experience.
• Basic DBS checks will be required.

Responsibilities

• Carry out a wide range of repairs across our homes (multi-trade tasks).
• Manage your own workload day-to-day and meet service targets.
• Deliver work right first time and keep residents informed during the repair process.
• Participate in a 24-hour emergency call-out rota on a fair, planned basis.

Skills

Multi trade skills

Customer focus

Direct Labour knowledge

Health & safety

Fault diagnosis

Communication

Team player

Evenings/weekends willingness

UK driving licence

DBS check

Education

City & Guilds or NVQ Level 2/3

Job description

Southern Housing is seeking skilled Multi Traders to join our Direct Services team. You will perform a wide range of repairs in residents’ homes, managing workloads efficiently and delivering first-time fixes.

The role is field-based with a 24-hour emergency call-out rota, and you will work collaboratively to ensure high resident satisfaction. You will hold relevant trade qualifications, have strong health & safety knowledge, and be able to diagnose faults while communicating clearly with