Field Maintenance Engineer – CCTV & Security Systems

TechMet Ltd.; Antrim; Hybrid; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Company van

10% bonus

Job summary

TechMet Ltd. in Northern Ireland and Ireland seeks a multi-skilled Technical Support Engineer/Field Maintenance Engineer to install, configure, test, maintain and support our security systems at customer sites.

You will provide on-site and remote technical support, guiding issues to resolution and ensuring customer satisfaction. We value a mix of engineering and IT skills, a BTEC/HNC in Electronic and Electrical Engineering, and 1+ years’ experience in technical support or installation,

Qualifications

• 1+ years’ experience in a technical support/installation role
• Experience in electronics or Fire & Security service industries
• Full clean driving license and readiness to travel

Responsibilities

• Install, configure, test, maintain and support systems at customer sites
• Provide on-site and remote technical support to customers, ensuring resolution and satisfaction
• Proactively implement contingency procedures to improve service
• Contribute to ongoing development of existing and future products
• Feedback customer improvement ideas to the Development Team
• Stay up-to-date with current and future technology

Skills

Engineering & IT skills

PC-based tools

Education

BTEC/HNC in Electronic and Electrical Engineering

Tools

PC based support tools

Job description

TechMet Ltd. in Northern Ireland and Ireland seeks a multi-skilled Technical Support Engineer/Field Maintenance Engineer to install, configure, test, maintain and support our security systems at customer sites.

You will provide on-site and remote technical support, guiding issues to resolution and ensuring customer satisfaction. We value a mix of engineering and IT skills, a BTEC/HNC in Electronic and Electrical Engineering, and 1+ years’ experience in technical support or installation,