Field Logistics Planner – London Operations

Thames Water Utilities Limited; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Annual leave 24 days

Pension scheme

Health & wellbeing benefits

Performance-related pay

Job summary

Thames Water Utilities Limited is seeking a Field Delivery Coordinator for the London area. You will manage resources to support field engineers, plan collections and deliveries, and ensure smooth operations using Salesforce and MS Office tools.

The role requires strong organisation, planning, and communication skills, with a focus on meeting priority deadlines and maintaining safety standards. Base location: Crossness - Abbey Wood, SE2 9AQ. Monday to Friday, 7am–5pm.

Qualifications

• Must be organised with good scheduling and planning skills.
• Excellent attention to detail and ability to communicate clearly.
• Proficient with business-critical systems like Salesforce and MS Office.
• Driving licence preferred but not essential.

Responsibilities

• Collaborate with area Schedulers to create fluid processes across workstreams.
• Draft procedures and guidelines as reference points.
• Assess workload and prioritise jobs for planned and reactive work.
• Plan and allocate collections and deliveries to Support Drivers via Salesforce.
• Schedule site preparation and ensure materials/equipment arrive before works.
• Assign and prioritise driver tasks to meet 2-hour/4-hour priorities.
• Provide daily resource utilisation updates and completed job reports.

Skills

Organised

Attention to detail

Scheduling

Communication skills

Driving licence preferable

Tools

Salesforce

Microsoft Excel

Outlook

Word

Job description

Thames Water Utilities Limited is seeking a Field Delivery Coordinator for the London area. You will manage resources to support field engineers, plan collections and deliveries, and ensure smooth operations using Salesforce and MS Office tools.

The role requires strong organisation, planning, and communication skills, with a focus on meeting priority deadlines and maintaining safety standards. Base location: Crossness - Abbey Wood, SE2 9AQ. Monday to Friday, 7am–5pm.