Logistics Co-ordinator

Pertemps Thames Water; Greater London; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Annual leave 24 days

Generous pension scheme

Health & wellbeing benefits

Job summary

Pertemps Thames Water in London is seeking a Logistics Co-ordinator for a full-time role. You will assess resource needs, prioritise tasks for field engineers, and coordinate with regional Schedulers to create adaptable processes.

The role requires clear communication and strong planning to deliver efficient field operations. Based at Crossness STW, you will plan collections and driver tasks via Salesforce, draft procedures, and ensure workloads are balanced.

Qualifications

• Organised with strong planning and scheduling skills.
• Proficient in Salesforce, Excel, Outlook and Word.
• Excellent verbal and written communication.
• Able to prioritise workload and manage resources.
• A driving licence is preferable.

Responsibilities

• Build fluid and resilient processes across all workstreams/projects by collaborating with Schedulers.
• Draft procedures/guidelines once agreed for reference.
• Engage with counterparts to ascertain workload and requirements to prioritise jobs.
• Plan and allocate collection and delivery tasks to Support Drivers via Salesforce.
• Plan jobs for works preparation (SLG, cone offs, letter drops) and ensure materials/equipment arrive ready.
• Schedule collections and site clears to avoid penalties and ensure timely completion.
• Ensure drivers maintain a safe work environment and align with Thames Water H&S commitments.
• Manage and prioritise drivers' work stacks to meet priority jobs (2h/4h).
• Provide daily updates on resource utilisation and planned/reactive jobs.
• Review weekend forecast to plan resources effectively.

Skills

Planning

Scheduling

Communication

Organised

Excel

Outlook

Word

Driving licence

Tools

Salesforce

Job description

Based in London, the Logistics Co-ordinator position with Pertemps Thames Water offers a full-time contract at £34,780 annually. The successful candidate will assess resource needs and limitations, prioritising tasks to meet demands from field engineers. This role requires strong planning abilities and clear communication with colleagues and stakeholders. Daily duties involve collaborating with Schedulers across regions to create adaptable methods for all projects. The co-ordinator will also prepare documented procedures once agreements are reached, and liaise with peers to determine workloads, ensuring jobs are ranked appropriately. An organised approach and teamwork skills are essential for this post. We are currently recruiting a Field Delivery Coordinator to work within our London team. You will be responsible for understanding resource requirements and constraints to prioritise our resources effectively to support the demands of the field engineers' work. This role carries a high level of responsibility and requires an organised person who can plan efficiently, will engage well within the team and can provide clear communication to the wider stakeholders involved.

What you will be doing as a Logistics Coordinator

• Work with Schedulers from across the area to build fluid and resilient processes across all workstreams/projects.
• Draft procedures/guidelines once agreed upon as a reference point.
• Engage with counterparts to ascertain workload and requirements to prioritise jobs both on a planned and reactive basis.
• Plan and allocate collection and delivery tasks to our Support Drivers with the appropriate skill set and their respective operating geography through Salesforce.
• Plan job for works preparation (SLG, cone offs and letter drops) using Salesforce to ensure all materials and equipment are delivered to the correct address and are set up ahead of the start of works.
• Schedule collections and site clears to avoid any fixed penalty notices/permit fines.
• Ensure that Support Drivers maintain a healthy and safe work environment and endorse the Thames Water Health & Safety commitment.
• Manage, allocate and prioritise the Support Drivers' work stack to meet priority jobs (2 hour/4 hour) that need to be completed.
• Provide daily updates of resource utilisation and planned/ reactive jobs completed to maintain Inventory Field Operations service commitments.
• Review the weekend forecast to plan resources effectively.

The base location for this role will be Crossness STW, East London. Hours of work are Monday to Friday, 7am - 5pm.

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

• Need to be organised and have a good understanding of work management processes and systems.
• You will have excellent attention to detail and good scheduling/ planning skills.
• Competent in working with business-critical systems such as Salesforce, Microsoft Excel, Outlook, and Word.
• Excellent verbal and written communication skills.
• A driving license is preferable.

What’s in it for you?

• Salary of £34,780 per annum.
• Annual Leave - 24 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.

Find out more about ourbenefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values

Learning at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us?

Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know , we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.