Field Line Manager Fire And Security

Smile Digital; Greater London; Sur place; GBP 47 000 - 55 000; Plein temps

Résumé du poste

Smile Digital is seeking an experienced Field Line Manager for London to lead a team of field engineers in a hands-on role that remains technically involved. The role focuses on audits, quality checks, and performance management, with direct involvement in complex fault resolution.

You will support training and development, conduct 1:1s, and engage in customer-facing activities while ensuring high service standards across fire, intruder, CCTV, and access control systems.

Qualifications

• Strong hands-on Fire & Security background.
• Genuine experience across both fire and security.
• Previous people management, supervision or team leadership.
• Experience managing performance and engineer development.
• Strong complex fault-finding skills.
• Confident customer-facing.
• Experience across fire alarms, intruder, CCTV and access control.
• Full UK driving licence.
• Ideally you will have worked with at least two fire platforms and two intruder platforms.
• Knowledge of BS 5839 and BS EN 50131 is important.

Responsabilités

• Take responsibility for a team of field engineers while remaining technically involved.
• Provide technical support, complete audits and quality checks, manage performance, conduct 1:1s, support training and development and step in on complex faults where required.

Description du poste

Field Line Manager — Fire & Security - London - £47,000 to £55,000 DOE

We are recruiting an experienced Fire & Security professional to take responsibility for a team of field engineers while remaining technically involved themselves.

This is not an office-based management role. The successful person will provide technical support, complete audits and quality checks, manage performance, conduct 1:1s, support training and development and step in on complex faults where required.

Key requirements:

• Strong hands-on Fire & Security background
• Genuine experience across both fire and security
• Previous people management, supervision or team leadership
• Experience managing performance and engineer development
• Strong complex fault-finding skills
• Confident customer-facing
• Experience across fire alarms, intruder, CCTV and access control
• Full UK driving licence

Ideally you will have worked with at least two fire platforms and two intruder platforms.

Useful systems include Gent, Advanced, Kentec, Morley, Texecom, Galaxy, Pyronix and Paxton.

Knowledge of BS 5839 and BS EN 50131 is important