Field Fire & Security Manager — Hands-On Team Leader

Smile Digital; City Of London; On-site; GBP 47,000 - 55,000; Full time

Job summary

Smile Digital in London seeks an experienced Field Line Manager for Fire & Security to lead a team of field engineers while remaining technically involved. You will provide audits and quality checks and manage performance, conducting 1:1s and supporting training and development.

This role is not office-based; you will be on-site with clients, handling complex faults and driving safety/compliance across fire alarms, intruder, CCTV and access control systems.

Qualifications

• Strong hands-on Fire & Security background.
• Experience across fire alarms, intruder, CCTV and access control.
• Previous people management, supervision or team leadership.
• Experience managing performance and engineer development.
• Genuine experience across both fire and security.
• Full UK driving licence.
• Ideally you will have worked with at least two fire platforms and two intruder platforms.
• Knowledge of BS 5839 and BS EN 50131 is important.

Responsibilities

• Provide technical support, audits and quality checks.
• Manage performance, conduct 1:1s, support training and development.
• Step in on complex faults where required.
• Lead a team of field engineers on site in London.

Skills

Fire & Security background

People management

Fault-finding

Customer-facing

Driving licence

Fire alarms

Intruder systems

CCTV

Access control

BS 5839/BS EN 50131 knowledge

Tools

Gent

Advanced

Kentec

Morley

Texecom

Galaxy

Pyronix

Paxton

Job description

Smile Digital in London seeks an experienced Field Line Manager for Fire & Security to lead a team of field engineers while remaining technically involved. You will provide audits and quality checks and manage performance, conducting 1:1s and supporting training and development.

This role is not office-based; you will be on-site with clients, handling complex faults and driving safety/compliance across fire alarms, intruder, CCTV and access control systems.