Field IT Technician - Onsite & Remote Support

Apogee; Bath, Swindon; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Enhanced family friendly benefits

Paid days off for voluntary work

Discounted Gym Membership

Employee Assistance Programme

HP Employee discount programmes

Job summary

Apogee seeks an IT Support Technician for locations including Swindon, Bath, and Bristol. This role focuses on diagnosing, repairing, and maintaining IT hardware and providing exceptional customer service.

Your responsibilities include troubleshooting issues, installing operating systems, and ensuring high standards of service. Ideal candidates have a strong background in IT support, hardware repair, and good communication skills.

This position offers family-friendly benefits and a commitment to individual differences, encouraging a diverse workplace.

Qualifications

• Proven experience in laptop or PC hardware repair or IT support.
• Strong understanding of hardware, software, and operating systems.
• Experience using diagnostic tools and fault-finding techniques.

Responsibilities

• Diagnosing and resolving hardware and software faults.
• Installing, configuring, and maintaining operating systems.
• Providing remote and onsite support to users.

Skills

IT support experience

Hardware repair

Customer service skills

Troubleshooting skills

Communication skills

Job description

Apogee seeks an IT Support Technician for locations including Swindon, Bath, and Bristol. This role focuses on diagnosing, repairing, and maintaining IT hardware and providing exceptional customer service.

Your responsibilities include troubleshooting issues, installing operating systems, and ensuring high standards of service. Ideal candidates have a strong background in IT support, hardware repair, and good communication skills.

This position offers family-friendly benefits and a commitment to individual differences, encouraging a diverse workplace.