Field IT Technician - Onsite & Remote Diagnostics

Apogee; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Enhanced family friendly benefits

2 paid days off for voluntary work

Staff Reward Scheme

Life assurance 4 x salary

Sponsorship for professional development

Employee Assistance Programme

Discounted Gym Membership

Eye care voucher scheme

Free flu vaccinations

Employee social events

Job summary

Apogee is seeking a Field Service IT Technician in Birmingham/Worcestershire for a hands-on technical role. You will provide onsite and remote support for IT issues, ensuring systems run smoothly. A three-month contract with a possibility of a permanent position is available.

The ideal candidate has strong hardware repair skills and experience with Windows operating systems. Enhanced benefits include life assurance, paid volunteer days, and professional development sponsorship.

Qualifications

• Proven experience in laptop or PC hardware repair or IT support.
• Experience using diagnostic tools and fault-finding techniques.
• Strong communication and customer service skills.

Responsibilities

• Diagnosing and resolving hardware and software faults.
• Installing, configuring, and maintaining operating systems.
• Providing clear and practical guidance to users.

Skills

Laptop or PC hardware repair

Strong understanding of Windows

Experience with diagnostic tools

Troubleshooting skills

Strong communication skills

Ability to work independently

Job description

Apogee is seeking a Field Service IT Technician in Birmingham/Worcestershire for a hands-on technical role. You will provide onsite and remote support for IT issues, ensuring systems run smoothly. A three-month contract with a possibility of a permanent position is available.

The ideal candidate has strong hardware repair skills and experience with Windows operating systems. Enhanced benefits include life assurance, paid volunteer days, and professional development sponsorship.