Field IT Technician - Onsite & Remote Diagnostics

Apogee Corporation Limited.; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Enhanced family friendly benefits

2 paid days off for voluntary work

Life assurance 4 x salary

Employee Assistance Programme

Discounted Gym Membership

Free flu vaccinations

Job summary

Apogee Corporation Limited. is seeking a Field Service IT Technician for its Birmingham/Worcestershire area. This role involves both onsite visits and remote support to resolve technical issues quickly. The ideal candidate will have strong experience in hardware repairs and IT support, alongside excellent communication skills.

The job offers a possibility of permanent employment after a three-month contract and includes various benefits like enhanced family-friendly policies, paid days for voluntary work, and professional development sponsorship.

Qualifications

• Proven experience in laptop or PC hardware repair or IT support.
• Strong understanding of hardware, software, and operating systems.
• Confident troubleshooting skills across hardware and basic networking issues.

Responsibilities

• Diagnosing and resolving hardware and software faults.
• Installing, configuring, and maintaining operating systems.
• Providing clear and practical guidance to users onsite and remotely.
• Carrying out repairs, component replacements, and system upgrades.
• Maintaining high standards of customer service and communication.

Skills

Laptop or PC hardware repair

IT support

Troubleshooting skills

Communication skills

Basic networking issues

Experience with diagnostic tools

Curiosity about technology and AI

Job description

Apogee Corporation Limited. is seeking a Field Service IT Technician for its Birmingham/Worcestershire area. This role involves both onsite visits and remote support to resolve technical issues quickly. The ideal candidate will have strong experience in hardware repairs and IT support, alongside excellent communication skills.

The job offers a possibility of permanent employment after a three-month contract and includes various benefits like enhanced family-friendly policies, paid days for voluntary work, and professional development sponsorship.