Field IT Technician: Onsite & Remote Support

Apogee Corporation Limited.

Leeds

On-site

GBP 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Enhanced family friendly benefits
2 paid volunteer days
Staff Reward Scheme
Life assurance
Sponsorship for professional development
Employee Assistance Programme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events

Job summary

Apogee Corporation Limited. is seeking a Field Service IT Technician to join their Managed Desktop Services team in Leeds/Bradford. This role involves diagnosing, repairing, and maintaining IT hardware while providing support to customers both onsite and remotely.

The ideal candidate should possess strong technical skills in hardware repair and customer service, with a focus on quality and efficient communication. The company offers family-friendly benefits and opportunities for professional development.

Qualifications

  • Proven experience in laptop or PC hardware repair or IT support.
  • Strong understanding of hardware, software, and operating systems.
  • Experience using diagnostic tools and fault-finding techniques.

Responsibilities

  • Diagnosing and resolving hardware and software faults.
  • Installing and maintaining operating systems.
  • Providing user support onsite and remotely.

Skills

Laptop or PC hardware repair
Operating systems (Windows essential)
Diagnostic tools and fault-finding techniques
Troubleshooting skills
Strong communication and customer service
Ability to manage workload

Job description

Apogee Corporation Limited. is seeking a Field Service IT Technician to join their Managed Desktop Services team in Leeds/Bradford. This role involves diagnosing, repairing, and maintaining IT hardware while providing support to customers both onsite and remotely.

The ideal candidate should possess strong technical skills in hardware repair and customer service, with a focus on quality and efficient communication. The company offers family-friendly benefits and opportunities for professional development.

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