Field IT Support Engineer: Immediate Start, End-User & AV

Teceze; Aberdeen City; Sur place; GBP 21 000 - 39 000; Plein temps

Résumé du poste

Teceze is seeking a freelance IT support professional for an immediate joiner backfill in Aberdeen. The role involves field IT support, end-user device troubleshooting, and hardware coordination across on-site environments.

You will handle asset management, imaging, spare parts coordination, and network connectivity tasks, including AV/ conference room support and VIP incident handling, with vendor coordination and on-site services.

Responsabilités

• Field IT support and end-user device troubleshooting
• Desktop/laptop/printer break-fix support
• Hardware replacement and OEM/warranty coordination
• Asset management, tagging, imaging, and GAMS-related activities
• Depot and stock management
• Smart Hands support for engineering/lab environments
• Network, LAN/WAN and connectivity support
• Conference room, AV, and VVIP support
• Server room and network Smart Hands support
• Local printer support
• Incident and Service Request management
• Vendor coordination and dispatch-site support
• Cybersecurity and vulnerability-related on-site support
• Knowledge Article, SOP, and site-specific documentation
• VIP support and critical incident handling

Description du poste

Teceze is seeking a freelance IT support professional for an immediate joiner backfill in Aberdeen. The role involves field IT support, end-user device troubleshooting, and hardware coordination across on-site environments.

You will handle asset management, imaging, spare parts coordination, and network connectivity tasks, including AV/ conference room support and VIP incident handling, with vendor coordination and on-site services.