Field IT Support Engineer — Hybrid, Client-Facing

Xperience; Oxford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private Medical Insurance on probation

Salary Sacrifice Pension Scheme

Generous 30-Day Annual Holiday Entitle

Job summary

Xperience delivers IT solutions across Cloud, ERP, CRM, Managed IT and Cyber Security. The Field Services Engineer role covers onsite support mainly in Oxfordshire region, with travel around Oxfordshire, Northamptonshire and Warwickshire and potential UK-wide visits.

You'll install hardware, configure laptops/desktops, printers, and networking gear, working closely with projects and support teams. Ideal applicants have 2+ years IT support experience, customer-facing skills, a driving licence,

Qualifications

• At least two years IT Support in helpdesk or external facing role.

Responsibilities

• Perform onsite IT Support functions for the customer including Laptop/Desktop builds and configurations.

Skills

Ticket management system

IT support

Customer service

Communication

Team player

Problem solving

Ownership & detail

Driving licence

Tools

Office 365

Azure

Windows OS

DNS/DHCP/VPN

Job description

Xperience delivers IT solutions across Cloud, ERP, CRM, Managed IT and Cyber Security. The Field Services Engineer role covers onsite support mainly in Oxfordshire region, with travel around Oxfordshire, Northamptonshire and Warwickshire and potential UK-wide visits.

You'll install hardware, configure laptops/desktops, printers, and networking gear, working closely with projects and support teams. Ideal applicants have 2+ years IT support experience, customer-facing skills, a driving licence,