Field IT Engineer – Onsite Support & Site Audits

Radius Limited; Belfast City District; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Wellness and healthcare assistance

Cycle to work

Job summary

Radius Limited is seeking an IT Support Engineer to assess and optimize IT infrastructure across our UK client base, with emphasis on site auditing and proactive problem solving.

You will perform onsite IT support, hardware/software troubleshooting, and ensure systems comply with corporate standards. Strong communication and documentation skills are essential, as is willingness to travel to various sites in the Belfast region.

Qualifications

• 5+ years of IT support experience in service desk or field roles.
• Strong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals.
• Experience with onsite IT setup, troubleshooting, and hardware installation.
• Ability to manage multiple audit and support tasks independently.
• Excellent documentation and communication skills.
• Willingness to travel to different sites with valid driver's license.
• Degree or diploma in IT or related field (or equivalent experience).
• Familiarity with IT asset management tools.

Responsibilities

• Provide onsite IT support and remote assistance as needed across client sites.
• Conduct site audits to assess and document IT infrastructure.
• Troubleshoot hardware and software issues and perform installations.
• Maintain accurate documentation of systems and changes.
• Collaborate with clients to ensure compliance with standards.
• Travel to multiple sites; coordinate upgrades and routine maintenance.

Skills

Independent worker

Multitasking

Documentation

Education

Degree or diploma in IT or related field

Tools

Windows OS

Office 365

Active Directory

Networking fundamentals

IT asset management tools

Job description

Radius Limited is seeking an IT Support Engineer to assess and optimize IT infrastructure across our UK client base, with emphasis on site auditing and proactive problem solving.

You will perform onsite IT support, hardware/software troubleshooting, and ensure systems comply with corporate standards. Strong communication and documentation skills are essential, as is willingness to travel to various sites in the Belfast region.