Field IT Delivery Engineer (Glasgow) – 4-Day Week Benefits

SCC; Birmingham; On-site; GBP 26,000 - 28,000; Full time

Job summary

SCC is seeking an IT Field Delivery Engineer to visit customer sites and provide hands-on IT hardware and software support within agreed SLAs. The field-based role covers the Glasgow area and is permanent, with a 4-day work week (Friday–Monday, 10:00–20:00).

You will diagnose and repair PCs, servers, printers, and peripherals, perform rebuilds and configurations, and mentor peers while ensuring 24/7 rota coverage.

Qualifications

• Must have excellent customer facing skills.
• Self-motivated with good organisational skills and the ability to work unsupervised.
• Can obtain relevant technical certifications.
• CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience.

Responsibilities

• Undertake advanced diagnostics, repair and replacement of PCs, laptops, printers, servers and related peripherals.
• Complete customer rebuilds and configuration to desk.
• Assist other engineers in the delivery of service to our customers.
• Cover site roles where required due to planned or un-planned absence.
• Participate in 24/7 coverage via a rota system.

Skills

UK driving licence

Customer facing skills

Self-motivated

Organisational skills

Technical certifications

CompTIA A+

CompTIA Server+

Work at height

Job description

SCC is seeking an IT Field Delivery Engineer to visit customer sites and provide hands-on IT hardware and software support within agreed SLAs. The field-based role covers the Glasgow area and is permanent, with a 4-day work week (Friday–Monday, 10:00–20:00).

You will diagnose and repair PCs, servers, printers, and peripherals, perform rebuilds and configurations, and mentor peers while ensuring 24/7 rota coverage.