Field HVAC Technician – Company Van & Growth

G10 Trane UK Limited; Basingstoke; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company van

Pension

Healthcare

Life insurance

Wellbeing platforms

Job summary

Trane Technologies is seeking a field-based technician to service customer sites with PPMs, breakdowns, warranty work and commissioning. You’ll build lasting relationships with customers, collaborate with service desk, sales and operations, and generate regular reports on completed work orders.

Proficiency with diagnostic software, Apps and MS Office is essential, as is a UK driving license and right to work in the UK.

Qualifications

• Proven service or field-based technician experience.
• Strong customer service principles and interpersonal skills.
• Proficiency with diagnostic software, Apps and MS Office.
• UK driving licence and right to work in the UK.

Responsibilities

• Diagnose system problems on customer sites and perform PPM, breakdowns, warranty work, hire and commissioning.
• Build relationships with customers and collaborate with service desk, sales and operations.
• Generate reports on completed work orders and manage CRM communications.
• Maintain quality controls and administration, following specifications and using tools.

Skills

Customer service

Communication skills

Problem solving

Standby availability

Team collaboration

MS Office

Education

Appropriate skilled based certificates with F-Gas

Tools

Diagnostic software

Apps

MS Office Suite

Hand-tools

Job description

Trane Technologies is seeking a field-based technician to service customer sites with PPMs, breakdowns, warranty work and commissioning. You’ll build lasting relationships with customers, collaborate with service desk, sales and operations, and generate regular reports on completed work orders.

Proficiency with diagnostic software, Apps and MS Office is essential, as is a UK driving license and right to work in the UK.