Field Fire & Security Engineer - Service & Maintenance

Smile Digital

Worcester

On-site

GBP 29,000 - 42,000

Full time

13 days ago

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Benefits offered by this job

Company van

Fuel card

Pension

Training & development

Ongoing support

Job summary

Smile Digital in Worcestershire is seeking a hands-on Fire & Security Engineer to service and maintain customer sites across the region. You will diagnose faults, repair CCTV, intruder alarms and access control, and help ensure systems comply with industry standards.

You will join a team that values practical expertise, customer service, and clear documentation, with overtime opportunities, a company van provided, and ongoing training to support professional growth.

Qualifications

Hands-on servicing and maintenance experience in fire and security systems.
Knowledge of fire alarms, CCTV, intruder alarms and access control.
Good fault-finding and problem-solving skills.
Full UK driving licence and reliable/professional approach to work.
Strong customer service and communication skills.

Responsibilities

Carry out planned servicing and maintenance of fire and security systems.
Diagnose faults and resolve issues across CCTV, intruder alarms and access control.
Carry out repairs and smaller installation works.
Respond to reactive call-outs and provide technical support to customers.
Complete accurate service reports and technical documentation.
Ensure systems are maintained in line with relevant industry regulations and standards.
Work closely with the wider service team to complete jobs efficiently.
Participate in an on-call rota.