Fire & Security Engineer - £36K-£45K

Smile Digital; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company van and fuel card

Pension

Tools and equipment

Ongoing training

Supportive team

Job summary

Smile Digital is seeking an experienced Fire & Security Engineer to join our Worcestershire-based service team. You’ll service, maintain and repair fire alarm and electronic security systems across customer sites, solving faults and keeping documentation up to date.

The role offers a hands-on, customer-facing position with out-of-hours callouts, a company van, tools, pension and ongoing training in a supportive, established business.

Qualifications

• Experience in servicing fire alarms, CCTV, intruder alarms and access control.
• Strong fault-finding and problem-solving abilities.
• Experience working independently at customer sites and delivering high service levels.

Responsibilities

• Planned servicing and maintenance of fire alarm and security systems.
• Diagnosing and resolving faults across CCTV, intruder alarms and access control.
• Carrying out repairs and smaller installation works.
• Responding to reactive call-outs.
• Providing technical support and advice to customers.
• Completing accurate service reports and documentation.
• Ensuring systems meet relevant regulations and standards.
• Collaborating with the service team to complete jobs efficiently.
• Participating in an out-of-hours rota.

Skills

Fire & Security

Troubleshooting

Maintenance

Customer service

Regulations

Education

FIA or City & Guilds

Job description

Fire & Security Engineer, London

We are working with an established and growing fire and security business that is looking to strengthen its engineering team across Worcestershire.

This is an opportunity for a hands-on engineer who enjoys service and maintenance, takes pride in solving technical challenges and values building good relationships with customers.

You will be joining a business that recognises the importance of its engineers and provides the structure, equipment and support needed to deliver a professional service.

The role

You will be responsible for the servicing, maintenance and repair of fire and electronic security systems across customer sites.

Your day-to-day responsibilities will include:

• Planned servicing and maintenance of fire alarm and security systems.
• Diagnosing and resolving faults across CCTV, intruder alarms and access control systems.
• Carrying out repairs and smaller installation works.
• Responding to reactive call-outs.
• Providing technical support and advice to customers.
• Completing accurate service reports and technical documentation.
• Ensuring systems are maintained in line with relevant industry regulations and standards.
• Working closely with the wider service team to ensure jobs are completed efficiently.
• Participating in an out-of-hours call-out rota.

What we are looking for

We are keen to speak with engineers who have:

• Previous experience working within fire and security engineering.
• Strong hands-on servicing and maintenance experience.
• Knowledge of fire alarms, CCTV, intruder alarms and access control.
• Good fault-finding and problem-solving skills.
• Experience working independently across customer sites.
• A good understanding of relevant fire and security regulations.
• A reliable and professional approach to their work.
• Strong customer service and communication skills.
• A full UK driving licence.

Industry qualifications such as FIA or City & Guilds would be advantageous.

Knowledge of BS 5839, NSI, BAFE and IP-based security systems would also be beneficial.

An 18th Edition qualification would be desirable but is not essential.

What is on offer

• Competitive basic salary, dependent on experience.
• Overtime and additional earning opportunities.
• Company van and fuel card.
• Specialist tools and equipment.
• Pension and additional company benefits.
• Ongoing training and development.
• A supportive team and established customer base.

If you are an experienced Fire & Security Engineer based in Worcestershire and are considering your next move, we would welcome a confidential conversation.