Fire & Security Engineer — Service & Maintenance Specialist

Smile Digital; West of England; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Overtime pay

Pension

Job summary

Smile Digital in Bristol and surrounding areas is seeking a Fire & Security Engineer for a mainly service and maintenance role. You will service and repair fire alarms and electronic security systems across residential and commercial sites, including CCTV, intruder alarms, and access control, while handling fault diagnostics and customer interactions.

Offering a salary of £34,000–£40,000 with overtime, a company van, fuel card, pension and ongoing training, this position invites engineers who

Qualifications

• Around two to three years' experience in fire and security engineering, ideally within service and maintenance.
• Hands-on experience with fire alarms, CCTV, intruder alarms and access control systems.
• Strong fault-finding and diagnostic skills.
• A good understanding of relevant industry standards and compliance requirements.
• The ability to work independently and manage their time effectively.
• A professional, approachable manner when dealing with customers.
• A full UK driving licence.
• Industry qualifications such as FIA or City & Guilds would be advantageous, as would knowledge of BS 5839, NSI, BAFE and IP-based security systems.
• An 18th Edition qualification would also be beneficial but is not essential.

Responsibilities

• Servicing, maintaining and repairing fire alarm and electronic security systems.
• Working across CCTV, intruder alarms, access control and fire detection systems.
• Investigating faults and identifying practical, effective solutions.
• Completing smaller installation works and system upgrades when required.
• Attending reactive call-outs and helping customers resolve technical issues.
• Completing accurate service reports and technical documentation.
• Ensuring work meets relevant industry standards and health and safety requirements.
• Building positive relationships with customers and working closely with the wider service team.
• Participating in an out-of-hours call-out rota.

Skills

Fire & Security

Fault finding

Customer service

Time management

Driving licence

Education

FIA / City & Guilds

18th Edition

Job description

Smile Digital in Bristol and surrounding areas is seeking a Fire & Security Engineer for a mainly service and maintenance role. You will service and repair fire alarms and electronic security systems across residential and commercial sites, including CCTV, intruder alarms, and access control, while handling fault diagnostics and customer interactions.

Offering a salary of £34,000–£40,000 with overtime, a company van, fuel card, pension and ongoing training, this position invites engineers who