Fire & Security Engineer - £32K-£40K

Smile Digital; Worcester; On-site; GBP 29,000 - 42,000; Full time

Benefits offered by this job

Company van

Fuel card

Pension

Training & development

Ongoing support

Job summary

Smile Digital in Worcestershire is seeking a hands-on Fire & Security Engineer to service and maintain customer sites across the region. You will diagnose faults, repair CCTV, intruder alarms and access control, and help ensure systems comply with industry standards.

You will join a team that values practical expertise, customer service, and clear documentation, with overtime opportunities, a company van provided, and ongoing training to support professional growth.

Qualifications

• Hands-on servicing and maintenance experience in fire and security systems.
• Knowledge of fire alarms, CCTV, intruder alarms and access control.
• Good fault-finding and problem-solving skills.
• Full UK driving licence and reliable/professional approach to work.
• Strong customer service and communication skills.

Responsibilities

• Carry out planned servicing and maintenance of fire and security systems.
• Diagnose faults and resolve issues across CCTV, intruder alarms and access control.
• Carry out repairs and smaller installation works.
• Respond to reactive call-outs and provide technical support to customers.
• Complete accurate service reports and technical documentation.
• Ensure systems are maintained in line with relevant industry regulations and standards.
• Work closely with the wider service team to complete jobs efficiently.
• Participate in an on-call rota.

Skills

Fire & Security engineering

Servicing & maintenance

Fault finding

Independent site work

Customer service

Driving licence

Education

FIA or City & Guilds

Tools

BS 5839

NSI

BAFE

IP-based systems

18th Edition

Job description

Fire & Security Engineer, Worcestershire, Wset Midlands includes overtime and additional benefits

We are working with an established and growing fire and security business that is looking to strengthen its engineering team across Worcestershire.

This is an opportunity for a hands-on engineer who enjoys service and maintenance, takes pride in solving technical challenges and values building good relationships with customers.

You will be joining a business that recognises the importance of its engineers and provides the structure, equipment and support needed to deliver a professional service.

The role

You will be responsible for the servicing, maintenance and repair of fire and electronic security systems across customer sites.

Your day-to-day responsibilities will include:

• Planned servicing and maintenance of fire alarm and security systems.
• Diagnosing and resolving faults across CCTV, intruder alarms and access control systems.
• Carrying out repairs and smaller installation works.
• Responding to reactive call-outs.
• Providing technical support and advice to customers.
• Completing accurate service reports and technical documentation.
• Ensuring systems are maintained in line with relevant industry regulations and standards.
• Working closely with the wider service team to ensure jobs are completed efficiently.
• Participating in an out-of-hours call-out rota.

What we are looking for

We are keen to speak with engineers who have:

• Previous experience working within fire and security engineering.
• Strong hands-on servicing and maintenance experience.
• Knowledge of fire alarms, CCTV, intruder alarms and access control.
• Good fault-finding and problem-solving skills.
• Experience working independently across customer sites.
• A good understanding of relevant fire and security regulations.
• A reliable and professional approach to their work.
• Strong customer service and communication skills.
• A full UK driving licence.
• Industry qualifications such as FIA or City & Guilds would be advantageous.
• Knowledge of BS 5839, NSI, BAFE and IP-based security systems would also be beneficial.
• An 18th Edition qualification would be desirable but is not essential.

What is on offer?

• Competitive basic salary, dependent on experience.
• Overtime and additional earning opportunities.
• Company van and fuel card.
• Specialist tools and equipment.
• Pension and additional company benefits.
• Ongoing training and development.
• A supportive team and established customer base.