Field Collections Agent

Aaron Wallis Sales Recruitment; Essex; Remote; GBP 34,000 - 40,000; Full time

Job summary

An established industry player is seeking a Senior Recruitment Consultant to lead field-based debt collection efforts across the UK. This role offers a competitive salary of £34,000 plus bonuses, along with an exceptional benefits package that includes private health insurance and a generous pension plan. As a Field Collections Officer, you will engage directly with clients, ensuring strong relationships while managing sensitive negotiations and collections. This position is ideal for someone with a proven track record in debt collection, excellent communication skills, and a compassionate approach to problem-solving. Join a forward-thinking company that values your contributions and offers outstanding training and career growth opportunities.

Benefits

Private Health Insurance

Above Average Pension

Generous Holidays

Qualifications

• 2+ years of experience in field-based collections required.
• Must have a valid driver's license and access to a reliable vehicle.

Responsibilities

• Visit client premises to discuss and resolve outstanding debts.
• Negotiate payment plans and collect essential customer data.

Skills

Field-Based Debt Collection

Negotiation Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Job description

Senior Recruitment Consultant Hiring Sales Professionals Across The UK

Field Collections Officer – Debt Collector

£34,000 + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.

Remote-based – Essex coverage.

The roles require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.

These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy?

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.

As a Field Based Cash Collections Officer, You'll be responsible for:

1. Visiting client premises to discuss and resolve outstanding debts.
2. Making collection calls, negotiating payment plans, and executing warrants when necessary.
3. Collecting essential customer data, including meter reads and vulnerability assessments.
4. Developing strong relationships with clients and colleagues.

To be successful in this Field Based Cash Collections role, you will need:

1. At least 2 years of experience in a similar field-based collections.
2. Must have worked in payment collections.
3. Excellent communication and interpersonal skills.
4. This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
5. A valid driver's license and access to a reliable vehicle.
6. As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.

Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.

Seniority level

Associate

Employment type

Full-time

Job function

Legal, Accounting/Auditing, and Other

Industries

Utilities, Financial Services, and Collection Agencies