Field Care Supervisor - Lead Care & Mentorship

Home Instead; Bury; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Training – fully paid training and DBS

Fully paid DBS

Mileage and travel time paid

Pool car access

Employee discounts

On-going career development

Staff support and wellbeing programs

Job summary

Home Instead Bury St Edmunds is hiring a Field Care Supervisor to support clients and care professionals across Bury St Edmunds, Stowmarket, Diss and surrounding areas.

You will lead staff supervisions, update and audit client care plans, provide training to carers and ensure compliance with policies, while building strong relationships with families and professionals.

The role offers paid training, DBS, mileage, a pool car, and a salary of £27,300 for 37.5 hours per week, with some weekend work.

Qualifications

• NVQ Level 3 in Health and Social Care or equivalent.
• Experience in the care sector delivering personal care services.
• Experience with MAR sheets (eMar) and medications in supervisory roles.
• Strong communication and rapport-building skills.
• Confidentiality and knowledge of relevant legislation.

Responsibilities

• Support with care consultations, service reviews and client support plans.
• Conduct staff supervisions and client QA's.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on software.
• Carry out client and Care Professional introductions and ongoing liaison.
• Build relationships with clients, families and professionals involved in care.
• Carry out client reviews and take appropriate actions.
• Support and mentor Care Professionals.
• Maintain regular contact with clients and carers.
• Participate in on-call duties as required (paid separately).
• Ensure compliance with Equality, Diversity and Equal Opportunities policies.

Skills

Good communication skills

Full driving license

IT literacy (Microsoft Office/Google)

Care supervision experience

Confidentiality and legal compliance

Education

Level 3 NVQ in Health and Social Care or equivalent

Tools

Home Instead software

Birdie

Care management technology

Microsoft Office

Google Suite

Virtual communication platforms

Job description

Home Instead Bury St Edmunds is hiring a Field Care Supervisor to support clients and care professionals across Bury St Edmunds, Stowmarket, Diss and surrounding areas.

You will lead staff supervisions, update and audit client care plans, provide training to carers and ensure compliance with policies, while building strong relationships with families and professionals.

The role offers paid training, DBS, mileage, a pool car, and a salary of £27,300 for 37.5 hours per week, with some weekend work.