Field Care Supervisor: Train, Mentor & Lead Teams

Home Instead; Exeter; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Paid mileage and travel allowance

Pension

Wellbeing support

Training & development pathway

Phone allowance

Birthday day off

Job summary

Home Instead Exeter & East Devon is seeking a Field Care Supervisor to mentor, coach, and support a team of Care Professionals across the territory. The role is field-based with office time for admin and meetings, visiting clients and staff, and covering on-call duties.

You’ll lead trainings, monitor quality, and maintain warm, professional relationships with families. The ideal candidate holds Level 3 Health & Social Care, a full UK driving licence, and proven experience supervising care staff

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent.
• Full UK driving licence with access to a vehicle.
• Experience delivering personal care incl. MAR/eMAR.
• Experience delivering training or supervising care staff.
• Strong communicator with clients, families and colleagues.
• Comfortable using care management technology.
• Organised, flexible and confident handling direct conversations.

Responsibilities

• Conduct shadow visits to assess competency and sign off Care Professionals as safe to work unsupervised.
• Provide ongoing supervision and support visits and identify refresher training needs.
• Introduce new Care Professionals and help them settle in.
• Spot issues affecting Care Professionals early and provide right support.
• Have honest, constructive conversations when practice needs improvement.
• Support welfare matters and disciplinary processes with retention focus.
• Maintain regular contact with clients and families and build relationships.
• Keep accurate Care Professional and client records.
• Take part in the on-call rota.

Skills

Mentoring

Coaching

Communication

Relationship skills

Training delivery

Care management tech

Organization

Education

NVQ Level 3 Health & Social Care

Tools

Care management software

Job description

Home Instead Exeter & East Devon is seeking a Field Care Supervisor to mentor, coach, and support a team of Care Professionals across the territory. The role is field-based with office time for admin and meetings, visiting clients and staff, and covering on-call duties.

You’ll lead trainings, monitor quality, and maintain warm, professional relationships with families. The ideal candidate holds Level 3 Health & Social Care, a full UK driving licence, and proven experience supervising care staff