Field Care Supervisor

Home Instead; Quarrington; On-site; GBP 23,000 - 28,000; Full time

Job summary

A community care provider in Quarrington is seeking a compassionate Field Care Supervisor. You will manage and support clients' care, ensuring high-quality service delivery. The role requires a cheerful personality with strong planning, communication, and customer focus skills. Qualifications include Level 3 in Health & Social Care and experience in care. This is an opportunity to join a professional team committed to delivering exceptional, personal care to clients.

Qualifications

• Experience in care assessment and quality assurance.
• Ability to supervise and guide team members effectively.
• Flexibility and a positive mindset in a care environment.

Responsibilities

• Support clients' care management from start to finish.
• Create and update care plans while supervising Care Professionals.
• Conduct quality assurance visits to maintain client satisfaction.
• Complete quality assurance visits and maintain compliance and client satisfaction.

Skills

Cheerful personality

Planning and organising

Customer Focus

Communication and relationship management

Strong care assessment

Agile learner

Attention to detail

Teamwork

Education

Level 3 in Health & Social Care (or equivalent)

Job description

For the first time in history, older adults outnumber the young. This means that society's existing models of delivering care are unsustainable. Home Instead's mission isto enhance the lives of ageing adults and their families, and to pioneer greater professionalism within care work each smile at a time!

Job Description

Join Our Team as a Field Care supervisor !

Are you a caring professional looking for a rewarding new opportunity? Home Instead is hiring FieldCare Supervisorin Bourne, Sleaford, and surrounding areas!

As a Field Care Supervisor, you will :

• Support and manage clients’ care from start to finish, ensuring a personal, high-quality service.
• Create and update care plans, conduct care assessments, and supervise Care Professionals.
• Provide guidance to team members to ensure outstanding care delivery.
• Complete quality assurance visits and maintain compliance and client satisfaction

Why Join Us?

• Be part of a supportive, dynamic team making a real difference in clients' lives.
• Enjoy a varied role where no two days are the same.

Ready to take the next step? Apply now to start your journey with Home Instead and help us provide exceptional, person-centred care!

New Client Care:

• Attend care consultations
• Complete the care Plans
• Prepare all documents required for the client
• Carry out Care Professional introductions to the client and complete all documentation fully.
• Ensure client file is complete
• Carry out New Client QA's

Existing Client Care:

• To introduce newCare Professional to our clients and complete all documentation.
• Prepare for all Quality Assurance visits and complete them during the calendar month in which they fall due.
• Prepare for all Service Review visits and complete them during the calendar month in which they fall due.
• At all times, identify opportunities where you, or another member of the team can, or has, gone the extra mile in providing excellent opportunities and improving outcomes

Qualifications

What we are looking for:

• Cheerful personality with positive mindset
• Planning and organising
• Customer Focus
• Communication and relationship management
• Strong care assessment
• Agile learner
• Good level of attention to detail
• Positive team worker and passionate about delivering top-notch care.

Skills and Experience:

• Qualifications:Level 3 in Health & Social Care (or equivalent).
• Experience:CQC experience and hands on care background
• Skills:Excellent communication, organisation, planning and attention to detail.
• Flexibility:Due to the nature of the job role we are looking for someone flexible andshows forward thinking and commitment to the role.
• Requirements:Full UK driving license, reliable vehicle, and flexibility to participate in care out in the field

Additional Information

This is a fantastic opportunity to join a forward thinking professional team who are driven by ensuring that each and everyone of our client'sreceivethe highest quality relationship and person centred care, everyday of the week!

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.