Field Care Supervisor

Bluebird Care Durham North; Woking; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

28 days holiday

Company phone

Laptop

Job summary

Bluebird Care Surrey Heath is seeking a Field Care Supervisor in Woking to lead field operations and ensure top-quality homecare services. You will mentor care staff, manage customer inquiries, and deliver hands-on care when required.

The role requires a calm, caring nature, strong organisational and IT skills, and a valid UK driving licence with access to a vehicle. Prior care industry experience is essential.

Qualifications

• Calm, caring nature with strong interpersonal skills.
• Proven organisation and scheduling abilities.
• Proficient IT and admin skills with attention to detail.

Responsibilities

• Manage enquiries and win new business.
• Monitor performance of care assistants in the field.
• Carry out quality reviews at customers' homes to ensure service standards.
• Create individually tailored care plans respecting customers' wishes and dignity.
• Monitor electronic MAR charts and act on findings.
• Work with customers, families, health and social care professionals and Bluebird Care staff to deliver high-quality homecare.

Skills

Driving licence

Organisational skills

IT skills

Education

NVQ level 2 in Health and Social Care

Tools

Microsoft Office

Job description

• Salary details: £27000 - £29000 per annum

• Location: Woking & Surrey Heath
• Contract type: Care Management
• Salary details: £27000 - £29000 per annum

Field Care Supervisor

Woking, GU22

£27,000 - £29,000 DOE | Supportive Team | Driving Licence & access to own vehicle essential

Bluebird Care – Where you belong

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Team as a Field Care Supervisor to help us set the standard.

At Bluebird Care, our Field Care Supervisor play a vital role, ensuring our Customers receive the highest standards of care while supporting and mentoring our care experts in the field. You’ll be the friendly voice behind the scenes when managing enquiries from potential customers to being hands on delivering care, when required.

If you’re ready to take on a new challenge and support our customers with the best quality care, then this is where you belong.

Responsibilities

• Managing enquires and winning new business
• Monitoring the performance of care assistants
• Carrying out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures
• Creating individually tailored care plans that respects the customer’s wishes and promotes their dignity and privacy.
• Monitoring electronic MAR charts and take any actions on findings
• Working effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare services
• Hands on Care when required

Benefits

• £27,000 - £29,000 DOE
• Professional development and industry-leading training
• Supportive, inclusive team environment
• Career progression opportunities
• Pension scheme
• 28 days holiday (including bank holidays)
• Company phone and laptop

Requirements

• Have a calm, caring nature
• Proven organisation and scheduling skills
• Proficient IT and admin skills and strong attention to detail
• Able to prioritise, multitask, and work well under pressure
• Valid UK driving licence and access to a vehicle
• Previous experience within the Care Industry essential
• NVQ level 2 or above in Health and Social care

Bluebird Care Surrey Heath is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.