Field Care Supervisor

Bluebird Care; Woking; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Company phone

Laptop

28 days holiday

Job summary

Bluebird Care is seeking a Field Care Supervisor in Woking to lead care delivery and mentor field staff. You will manage enquiries, win new business, and ensure high-quality in-home care aligned with company procedures.

The role requires a calm, caring nature, strong organisation, and a valid UK driving licence with access to a vehicle. DBS checks and references follow regulations.

Qualifications

• NVQ Level 2 or higher in Health and Social Care.
• Full UK driving licence and access to own vehicle.
• Experience in the care industry is essential.
• Strong organisational and administrative abilities.

Responsibilities

• Managing enquiries and winning new business.
• Monitoring performance of care assistants.
• Carrying out quality reviews at customers' homes.
• Creating tailored care plans respecting customer wishes.
• Monitoring MAR charts and taking action as needed.
• Collaborating with customers, families and health care professionals.

Skills

Organisational skills

Attention to detail

Driving licence

Customer service

Team mentoring

Education

NVQ Level 2+ in Health and Social Care

Tools

IT skills

Job description

The following content displays a map of the jobs location - Woking

Field Care Supervisor
Woking, GU22
£27,000 - £29,000 DOE | Supportive Team | Driving Licence & access to own vehicle essential
Bluebird Care – Where you belong

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Team as a Field Care Supervisor to help us set the standard.

At Bluebird Care, our Field Care Supervisor play a vital role, ensuring our Customers receive the highest standards of care while supporting and mentoring our care experts in the field. You’ll be the friendly voice behind the scenes when managing enquiries from potential customers to being hands on delivering care, when required. If you’re ready to take on a new challenge and support our customers with the best quality care, then this is where you belong.

Responsibilities

• As a Field Care Supervisor, your key responsibilities will include:
• Managing enquires and winning new business
• Monitoring the performance of care assistants
• Carrying out quality reviews at the customer’s home to make sure the service is being delivered in line with company procedures
• Creating individually tailored care plans that respects the customer’s wishes and promotes their dignity and privacy.
• Monitoring electronic MAR charts and take any actions on findings
• Working effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality homecare services
• Hands on Care when required
• Professional development and industry-leading training
• Supportive, inclusive team environment
• Career progression opportunities
• 28 days holiday (including bank holidays)
• Company phone and laptop

Requirements

• Have a calm, caring nature
• Proven organisation and scheduling skills
• Proficient IT and admin skills and strong attention to detail
• Able to prioritise, multitask, and work well under pressure
• Valid UK driving licence and access to a vehicle
• Previous experience within the Care Industry essential
• NVQ level 2 or above in Health and Social care

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care Surrey Heath is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.

will be undertaken in line with government regulations and recruitment best practices.