Care Supervisor

Bluebird Care; Southend-on-Sea; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Professional development

Flexible working

Mileage allowance

Employee recognition

Job summary

Bluebird Care Southend & Rochford is seeking an experienced Care Supervisor to join our growing team. As a leading home care provider, you will lead care staff to deliver exceptional, safe, person-centred care at customers' homes.

You will supervise, support, and develop a team; ensure high standards and regulatory compliance; and work closely with customers and office staff to maintain smooth operations.

Qualifications

• A minimum of 3 years' experience working in health and social care.
• Supervisory experience in care settings such as Care Supervisor or Senior Care role.
• Strong understanding of CQC regulations and person-centred care.
• Excellent communication and customer service skills.
• Strong organisational and IT skills.
• Ability to lead, motivate and support a team.
• Ability to work independently and prioritise a busy workload.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Supervise, mentor and support Care Assistants to deliver person-centred care.
• Carry out care assessments, customer reviews and spot checks.
• Monitor and maintain high standards of care quality and compliance.
• Support induction, training and ongoing development of care staff.
• Assist with care planning and risk assessments.
• Respond professionally to customer queries and concerns.
• Work with the Registered Manager and office team for smooth operations.
• Promote values and ensure compliance with CQC standards and policies.

Skills

Leadership

Communication

IT skills

Customer service

Organisational skills

Job description

The following content displays a map of the jobs location - Southend

Join an established care provider where your leadership makes a real difference.

Are you an experienced Care Supervisor looking for your next opportunity? Do you have a passion for delivering exceptional care, supporting care teams, and ensuring the highest standards for customers? If so, we'd love to hear from you.

Bluebird Care Southend & Rochford is seeking an experienced Care Supervisor to join our growing team. As one of the UK's largest and most established home care providers, we're proud of our reputation for delivering outstanding care and supporting people to live independently in their own homes.

Our commitment to quality has been recognised by the Care Quality Commission (CQC), with our latest inspection awarding us a Good rating across our service.

What We Offer

Ongoing professional development and career progression

A supportive and friendly management team

Paid mileage

Flexible working arrangements

Employee recognition and reward programmes

The opportunity to work for one of the UK's leading home care providers

About Bluebird Care Southend & Rochford

Bluebird Care has been delivering high-quality home care across the UK for over 20 years and has grown to become one of the country's largest and most trusted home care providers.

At our Southend & Rochford office, we pride ourselves on delivering personalised care that enables people to remain safe, independent and comfortable in their own homes. We believe our people are our greatest asset, creating a positive working environment where colleagues feel valued, supported and empowered to develop their careers.

The Role

As an experienced Care Supervisor, you'll play a key role in maintaining the high standards our customers expect. You'll work closely with our care teams, customers and office staff to ensure care is delivered safely, compassionately and in line with regulatory requirements.

This is a varied role that combines leadership, quality assurance, customer support and compliance.

Key Responsibilities

Supervise, mentor and support our Care Assistants to deliver outstanding person-centred care.

Carry out care assessments, customer reviews and spot checks.

Monitor and maintain high standards of care quality and compliance.

Support with the induction, training and ongoing development of care staff.

Assist with care planning and risk assessments.

Respond professionally to customer queries and concerns.

Work collaboratively with the Registered Manager and wider office team to ensure smooth day-to-day operations.

Promote our values and maintain compliance with CQC standards and company policies.

About You

We're looking for someone who already has supervisory experience within the care sector and is ready to make a positive impact.

You'll have:

A minimum of 3 years' experience working in health and social care.

A Care Supervisor, Field Care Supervisor, Senior Care Assistant or similar leadership role.

A strong understanding of CQC regulations and person-centred care.

Excellent communication and customer service skills.

Strong organisational and IT skills.

The confidence to lead, motivate and support a team.

The ability to work independently and prioritise a busy workload.

A full UK driving licence and access to your own vehicle.

Why Join Bluebird Care?

When you join Bluebird Care Southend & Rochford, you're joining a team that genuinely cares about its customers and each other. You'll have the opportunity to develop your career with one of the UK's leading home care providers while making a real difference every day.

If you're an experienced Care Supervisor who is passionate about delivering outstanding care and leading others to do the same, we'd love to hear from you.

Bluebird Care Southend & Rochford is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace for all.

Successful applicants will be subject to an enhanced DBS check and satisfactory references in line with safer recruitment practices.