Field Care Supervisor

Hartwig Care Limited; United Kingdom; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Permanent position

Training and development

20 days leave + bank holidays

Enhanced DBS provided

Fast-tracked job offer

Job security

EAP – counselling support

Career growth

Supportive working environment

Blue Light Card discounts

Job summary

Hartwig Care Limited is seeking a Field Care Supervisor to lead and supervise care staff in community settings. You will coordinate care delivery, assess Service Users, and ensure high standards of person-centred care while maintaining accurate records.

The role requires experience in domiciliary care, strong leadership, and knowledge of CQC standards. Benefits include training, DBS, and opportunities for professional growth in a supportive environment.

Qualifications

• Experience in domiciliary care essential.
• Experience supervising and supporting teams.
• NVQ Level 2/3 in Health and Social Care desirable.
• Knowledge of CQC standards and compliance.
• Strong communication skills and ability to work independently and as part of a team.

Responsibilities

• Deliver and coordinate care to ensure continuity, quality, and compliance.
• Support and develop Care Workers through supervision, shadowing, and guidance.
• Carry out Service User assessments and manage care packages effectively.
• Maintain accurate documentation, including care plans, risk assessments, and reviews.
• Communicate professionally with families, professionals, and stakeholders.
• Manage and elevate issues and complaints in line with company procedures.
• Cover care calls when required and support the wellbeing of Service Users.

Skills

Team supervision

Care planning

Communication

Independence

Education

NVQ Level 2/3 in Health and Social Care

Tools

Electronic rostering systems

Job description

Specific Hours: Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota)

Are you a compassionate and proactive care professional with strong leadership skills?

Hartwig Care is seeking a committed Field Care Supervisor to join our team. In this role, you will support the delivery of high-quality, person-centred care in the community, provide supervision and guidance to care staff, and help ensure services are delivered in line with regulatory and quality standards.

This is an excellent opportunity to join a progressive, supportive, and quality-driven organisation, and to play an active role in shaping the services that Hartwig Care Ltd provides to its clients, while making a positive difference to the lives of our Service Users.

Please note: This role is not eligible for sponsorship, as it does not meet the required salary or skills criteria.

Benefits of Working With Us

• Permanent position with full-time hours
• Ongoing training and development opportunities
• Paid Time Off – 20 days annual leave + bank holidays
• Enhanced DBS Check – provided at no cost
• Fast-tracked job offer system
• Job security
• Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• In-store discounts with a Blue Light Card, offering exclusive savings across a range of high-street retailers
• And more

Requirements:

• Experience in Domiciliary Care will be essential
• Experience with supervising and supporting teams and individuals to bring out the best in them
• NVQ Level 2 or 3 in Health and Social Care(desirable).
• Good knowledge ofCQC standards and compliance.
• Strong communication skills and ability to work independently and as part of a team.
• Experience withelectronic care planning/rostering systems(desirable).
• Compassionate, professional, and committed to deliveringhigh-quality, person-centred care.

Key Responsibilities

• Deliver and coordinate care to ensure continuity, quality, and compliance.
• Support and develop Care Workers through supervision, shadowing, and guidance.
• Carry out Service User assessments and manage care packages effectively.
• Maintain accurate documentation, including care plans, risk assessments, and reviews.
• Communicate professionally with families, professionals, and stakeholders.
• Manage and elevate issues and complaints in line with company procedures.
• Cover care calls when required and support the overall wellbeing of Service Users.