Field Care Supervisor

Cera Care; Thanet District; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

NVQ & in-house Training

Employee Assistance Programme

Company pension scheme

25 days holiday + bank holidays

Mileage Allowance

Free uniform

Service and recognition rewards

Job summary

Cera Care is seeking a Field Care Supervisor in Thanet to lead and supervise our care team, ensuring high-quality, personalized care in clients’ homes. You will build and review care plans, conduct assessments, and monitor service delivery while spending most of your time in the field and some time in the office handling admin tasks.

The role demands passion for care, strong communication, good IT skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Excellent communication skills, especially with clients and carers.
• Good IT skills for administrative tasks and record-keeping.
• Organised approach to field supervision and care planning.

Responsibilities

• Supervise carers and ensure care plans are delivered safely and to quality standards.
• Conduct client assessments and meet customers' requirements.
• Complete care plans, reviews, risk assessments and MAR/chart audits.
• Carry out field supervision and carer interviews; support compliance.
• Engage in team meetings and provide on-call coverage as needed.

Skills

Excellent communication

Good IT skills

Organised

Education

NVQ desirable

Tools

None

Job description

Position: Field Care Supervisor

Location: Thanet

Contract: Permanent and full time

Reporting to: Registered Manager

Salary: £25,975

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top (sometimes in Lieu)
• Paid DBS
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera