Field Care Supervisor

Cera Care; Haine; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Benefits platform

Employee Assistance Programme

Mobile phone and tech

Company pension

25 days holiday + bank holidays

Paid DBS

Mileage allowance

Free uniform

Rewards program

Job summary

Cera Care is seeking a passionate Field Care Supervisor to act as an ambassador, delivering high-quality care in the community and supervising carers to ensure safety and standards. The role involves substantial field time with some office work for admin tasks as needed.

You will conduct client assessments, develop care plans, and shadow carers to monitor service provision, ensuring each package meets customers' requirements and local needs.

Qualifications

• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential
• NVQ and in-house Training and development for your role and future Career with us

Responsibilities

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Fully flexible

Skills

Proven work history

Excellent knowledge of care sector

Passionate

Good communication skills

Good IT skills

Organised

Education

NVQ desirable but not essential

NVQ and in-house Training and development for your role and future Career with us

Tools

Mobile phone

Job description

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsible for the ongoing supervision on carers

• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Fully flexible

Qualifications and skills

• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential
• NVQ and in-house Training and development for your role and future Career with us

Benefits and rewards

• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top (sometimes in Lieu)
• Paid DBS
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.