Field Care Supervisor

Alcedo Care; Crewe by Farndon; On-site; GBP 31,000; Full time

Job summary

A leading homecare provider, Alcedo Care, is seeking a Field Care Supervisor to support and mentor staff in the Crewe area. This role includes supervisory duties and ensuring the highest standards of care delivery, serving as the key contact for clients and staff, alongside competitive pay and ongoing career development opportunities.

Benefits

Mileage contribution of £0.35 per mile

Weekly pay - paid every Friday

Ongoing career development

Blue Light Card for discounts

24/7 support from local team

Free mental wellbeing support

Qualifications

• Minimum 12 months experience in a care role.
• A full UK driving licence and access to your own vehicle.
• 1 year of leadership/supervisory experience preferred.

Responsibilities

• Supervise and mentor field staff including conducting spot checks.
• Ensure high-quality care delivery through competency checks.
• Visit clients for service reviews and maintain strong relationships.

Skills

Communication

Organizational skills

Leadership

Education

NVQ Level 2 in Health & Social Care

NVQ Level 3 in Health & Social Care

Job description

Alcedo Care is a leading homecare provider of community and nurse-led care services within the North West. We are a family-owned business with family values at the heart of everything we do, and a shared mission to enrich lives and support independence. We're proud to have been voted a Top 20 Home Care Provider within the UK on homecare.co.uk for 5 years running!

Role: Field Care Supervisor

Pay: £30,160 per annum (contracted) + Holiday Pay + Pension

Mileage: £0.35 per mile

Location: Crewe and surrounding areas

Hours: Field-based and office-based, including mornings, evenings, every other weekend, and on-call duties.

Due to continued demand, we are now expanding our team!

We are seeking a highly motivated Field Care Supervisor to join our Crewe team and play a key role in our mission to provide outstanding care to our clients.

As a Field Care Supervisor, you will work closely with carers out in the field (surrounding areas of Crewe) and alongside our Registered Manager. You will be a main point of contact for both staff and clients, providing support, supervision, and mentorship, as well as ensuring the highest standards of care delivery and client satisfaction.

Duties And Responsibilities

• Supervision and mentorship of staff including undertaking spot checks on care workers in the field
• Completing competency checks and supporting the delivery of high-quality care at all times
• Completing service reviews by visiting our clients to ensure the smooth running of our care services
• Developing and maintaining strong relationships with the clients we support and their families
• Assisting with the creation of carers' and clients' weekly rotas to support business development
• Providing hands-on care in accordance with best practices, policies, and procedures
• Participating in on-call duties for our emergency out-of-hours service on a shared rota basis
• Working every other weekend as part of your contracted hours
  
  

Requirements

• Minimum 12 months experience in a care role
• NVQ Level 2 or Level 3 in Health & Social Care, or 1 year of leadership/supervisory experience
• A full UK driving licence and access to your own vehicle
• A passion for care and supporting others, with strong communication and organisational skills
  
  

Working With Alcedo Care Gives You The Following

• Contracted salary of £30,160 per year
• Mileage contribution of £0.35 per mile
• Weekly pay - paid every Friday
• Ongoing career development with clear progression opportunities
• Blue Light Card offering hundreds of discounts after 6 months of service
• Carer of the Month awards and ongoing recognition
• 24/7 support from your local team
• Free mental wellbeing support available 24/7
  
  

Ready to take the next step in your care career?

Apply now and be part of an award-winning, compassionate team at Alcedo Care.