Field Care Supervisor

Cera Care Ltd.; Coatbridge; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Training & development

Employee benefits platform

Employee Assistance Programme

Company pension scheme

25 days holiday + bank holidays

PVG paid

Free uniform

Mileage allowance

Mobile/tech provisions

Job summary

Cera Care Ltd. is seeking a Field Care Supervisor to lead our care team in the community. You will undertake initial introductions, construct and review care plans, and shadow Care Workers to monitor quality of care.

The role involves substantial time in the field with some office duties to support administrative tasks. You should have a strong care sector knowledge, excellent communication, and organisational skills.

Qualifications

• Proven work history in the care sector.
• Strong communication and IT skills for admin and care coordination.
• Organised and able to manage care plans and audits.

Responsibilities

• Supervise carers and ensure care meets customers' requirements.
• Complete meet & greet for new packages and develop care plans.
• Carry out risk assessments and MAR/chart audits.
• Perform carer spot checks and field supervisions.
• Attend provider meetings and support business opportunities.
• Be hands-on and participate in on-call shifts.

Skills

Care sector knowledge

Communication skills

IT skills

Organised

Education

NVQ desirable

Job description

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Permanent, Full Time, 37.5hrs per week

Salary: £28,080 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid PVG
• We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.