Field-Based L&D Trainer & Workshops Coach

Fuller, Smith & Turner; Greater London; Presencial; GBP 40.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

25% discount on food and drink

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Resumo da vaga

Fuller, Smith & Turner is seeking a Learning & Development Trainer to join our Talent & Development team. This field-based role supports our pubs and hotels by delivering engaging learning experiences that develop capability, strengthen performance and bring our service culture to life.

Working closely with operational leaders, you will support investment and refurbishment projects, deliver impactful training programmes, coach managers and teams, and help colleagues develop the skills,

Qualificações

• Experience delivering training in an operational environment.
• Experience coaching managers and teams to improve capability and engagement.
• Passion for developing people and driving a learning culture.
• Experience with learning technology such as Attensi is advantageous.

Responsabilidades

• Support training and capability building during pub and hotel investment, refurbishment and reopening projects.
• Deliver engaging face-to-face workshops, team training sessions and development programmes across the Fuller’s estate.
• Coach managers and team members to improve performance, capability, engagement and customer experience.
• Facilitate core Learning & Development programmes and support the delivery of key business initiatives.
• Drive engagement with our digital learning platform, Attensi, encouraging colleagues to learn.
• Identify learning needs with operational leaders and deliver practical development solutions.
• Act as an ambassador for our Be the Difference service culture and embed our values.

Conhecimentos

Training delivery

Coaching managers

Facilitation

Communication skills

Learning technology

Ferramentas

Attensi

Descrição da vaga

Fuller, Smith & Turner is seeking a Learning & Development Trainer to join our Talent & Development team. This field-based role supports our pubs and hotels by delivering engaging learning experiences that develop capability, strengthen performance and bring our service culture to life.

Working closely with operational leaders, you will support investment and refurbishment projects, deliver impactful training programmes, coach managers and teams, and help colleagues develop the skills,