Field-Based Homecare Operations Lead

Marva Group Ltd; Oxford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Marva Group Ltd. is seeking a Deputy Manager (Field Based) to oversee care packages, support staff and ensure person-centred, safe, high-quality homecare across service areas. The role is predominantly field-based with some office work in Birmingham.

You will conduct field supervision, monitor care delivery, and support new package starts while ensuring compliance with CQC and safeguarding standards. A full UK driving licence is essential.

Qualifications

• NVQ Level 3 or higher in Health & Social Care.
• Full UK driving licence and access to a vehicle.
• Right to work in the UK.
• Experience in deputy manager, senior or lead role.
• Experience with Birdie or digital care planning systems.
• Experience with Learning Disabilities, Mental Health and Challenging Behaviours.
• Experience in homecare, supported living or community services.
• PMVA training.

Responsibilities

• Undertake regular spot checks on care packages to ensure quality, compliance and person-centred practice.
• Complete field-based supervisions and support staff development.
• Monitor care delivery in line with care plans, risk assessments and CQC expectations.
• Support the start-up of new care packages, including staff support and on-site oversight.
• Be a point of contact for staff queries and operational issues.
• Provide guidance and support to staff working with individuals with Learning Disabilities, Mental Health needs, and Challenging Behaviours.
• Promote best practice in line with policies, PMVA guidance and safeguarding principles.
• Complete accurate reports following spot checks, incidents and reviews.
• Escalate concerns and provide clear feedback to the Registered Manager.
• Work with Clinical Leads to support complex packages and ensure CQC compliance.
• Use Birdie to review care records and staff notes; ensure timely documentation.

Skills

Driving licence

Leadership

Communication

Risk management

Person-centred care

CQC knowledge

Staff support

Education

NVQ Level 3 in Health & Social Care

Tools

Birdie

Job description

Marva Group Ltd. is seeking a Deputy Manager (Field Based) to oversee care packages, support staff and ensure person-centred, safe, high-quality homecare across service areas. The role is predominantly field-based with some office work in Birmingham.

You will conduct field supervision, monitor care delivery, and support new package starts while ensuring compliance with CQC and safeguarding standards. A full UK driving licence is essential.