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Benefits offered by this job
Mileage reimbursement
Supportive management and clinical oversight
Opportunities for professional development
Focus on independence and quality of life
Job summary
A leading care services organization in Birmingham is seeking a Service Manager to provide operational leadership across homecare services. This role involves overseeing care quality and risk management, leading package mobilization, and supporting staff. Ideal candidates should have substantial experience in supported living, a strong understanding of safeguarding, and the ability to work flexibly, including nights and weekends. A full UK driving license and experience with digital care-planning systems are essential.
Qualifications
Experience with Learning Disabilities, Mental Health needs and behaviors that challenge.
Full UK driving license and access to a vehicle (mileage paid).
Ability to work evenings, nights, and weekends.
Responsibilities
Provide senior leadership and oversight across services.
Take a lead role in mobilizing packages of care.
Complete reports following incidents, audits, and reviews.
Skills
Experience supporting people with Learning Disabilities
Experience within supported living or community-based services
Strong understanding of safeguarding risk management
Ability to lead support and challenge staff practice
Ability to work flexibly including nights and weekends
Education
NVQ Level 3 in Health and Social Care (or willingness to work towards Level 4 or 5)
Tools
Digital care-planning systems (e.g., Birdie)
Job description
A leading care services organization in Birmingham is seeking a Service Manager to provide operational leadership across homecare services. This role involves overseeing care quality and risk management, leading package mobilization, and supporting staff. Ideal candidates should have substantial experience in supported living, a strong understanding of safeguarding, and the ability to work flexibly, including nights and weekends. A full UK driving license and experience with digital care-planning systems are essential.