Field AV Maintenance Engineer – PPM & UC Systems

proAV Limited; Greater London; Híbrido; GBP 42.000 - 65.000; Jornada completa

Descripción de la vacante

proAV Limited is seeking an experienced Audio Visual Preventative Maintenance Engineer to join our Service and Support team. This field-based role covers client sites across London and the wider UK, ensuring meeting rooms, collaboration spaces, control rooms, and digital workplaces perform to high standards.

You will perform preventive maintenance, system health checks, firmware updates, and lifecycle recommendations, while delivering excellent customer service and maintaining accurate

Formación

• Experience maintaining commercial AV and VC environments.
• Ability to diagnose basic AV faults.
• Experience using service management or ticketing systems.

Responsabilidades

• Carry out scheduled preventative maintenance visits at client sites per contracts and SLAs.
• Inspect AV, VC, UC systems and verify performance and user experience.
• Apply firmware/software updates when approved.
• Clean and maintain AV equipment, racks, cabling and infrastructure.
• Record findings, update asset records and lifecycle information.
• Identify issues early and escalate complex faults.
• Provide maintenance findings and recommendations to customers.
• Prepare reports detailing actions and outcomes.

Conocimientos

AV systems knowledge

UC systems expertise

Client communications

Ticketing systems

Fault diagnosis

System architecture

Documentation

Herramientas

Service management tools

Descripción del empleo

proAV Limited is seeking an experienced Audio Visual Preventative Maintenance Engineer to join our Service and Support team. This field-based role covers client sites across London and the wider UK, ensuring meeting rooms, collaboration spaces, control rooms, and digital workplaces perform to high standards.

You will perform preventive maintenance, system health checks, firmware updates, and lifecycle recommendations, while delivering excellent customer service and maintaining accurate