AV and PAVA Maintenance Engineer

Rgjones; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading AV services company in the UK is seeking an AV and PAVA Maintenance Engineer to provide ongoing support and maintenance across various client sites. The role requires excellent knowledge of AV systems, strong communication skills, and experience in fault-finding and diagnostics. You will conduct maintenance visits, resolve client issues, and ensure systems are operational. A clean UK driving licence is required for this full-time position, which involves traveling to various locations.

Qualifications

• Strong knowledge of installed AV systems including amplifiers, mixers, and DSPs.
• Experience with Dante, Crestron, and similar AV platforms.
• Confident working independently on client sites.

Responsibilities

• Conduct routine preventative maintenance visits.
• Respond to client service requests and coordinate support.
• Diagnose and repair AV / PAVA system faults.
• Test and verify performance of audio, video, and control systems.
• Complete detailed service reports with recommendations for corrective actions.
• Liaise with clients to ensure systems meet operational requirements.
• Source spare parts and equipment in conjunction with internal teams.
• Maintain accurate records of equipment and service history.

Skills

AV systems knowledge

Communication skills

Fault-finding skills

Diagnostic skills

Client-facing professionalism

Tools

BSS Soundweb

QSYS

Yamaha MTX/MRX

DSP software

AV platforms (Dante, Crestron, etc.)

NDI

Extron

AMX

Job description

Salary:
Competitive, dependent on experience

Location:
Various client sites across the UK

About the Role

We’re looking for a reliable and detail-oriented AV and PAVA Maintenance Engineer to join our growing team. In this role, you’ll take ownership of the ongoing support, fault finding, and preventative maintenance of installed AV / PAVA systems across a diverse range of sites — from sporting facilities and houses of worship to historical buildings and corporate environments.

This is a client-facing position requiring professionalism, clear communication, and a methodical approach to problem-solving.

Key Responsibilities

• Carry out routine preventative maintenance visits as part of planned maintenance contracts
• Respond to client service requests via email or phone, assess the issue, and coordinate on-site or remote support to resolve faults efficiently and professionally
• Diagnose and repair AV / PAVA system faults on-site or remotely
• Test and verify the performance of audio, video, and control systems
• Complete detailed service reports with recommendations for corrective actions
• Liaise with clients and end-users to ensure systems meet operational requirements
• Work with internal teams to source spare parts and equipment
• Maintain accurate records of equipment and service history
• Strong knowledge of installed AV systems, including amplifiers, mixers, DSPs, displays, cameras, livestreaming, projection, lighting, and control systems
• Experience using BSS Soundweb, QSYS, Yamaha MTX/MRX
• Competent use of DSP software to apply EQ, manage gain structure, and tune systems for speech and music reinforcement
• Ability to set up microphones, speakers, and playback systems with appropriate EQ and dynamics
• Understanding of Radio Microphone Licensing
• Familiarity with commissioning and testing Assisted Listening Systems (AFILS)
• Knowledge of networked AV systems
• Ability to read and interpret AV schematics and wiring diagrams
• Confident working independently on client sites
• Excellent fault-finding, diagnostic, and communication skills
• Full, clean UK driving licence
• Certified experience with Dante, Crestron, NDI, Extron, AMX, or similar AV platforms
• ECS/CSCS card
• IPAF and PASMA certification
• Membership of trade bodies such as ISCVE, CEDIA, or AVIXA
• Familiarity with standards such as BS5839, EN54, BS50849, BS EN 7827

Job Type: Full-time
Licence/Certification: Clean UK driving licence (required)
Work Authorisation: United Kingdom (required)
Work Location: On the road